รีวิว รีสอร์ท มอลลิน รูม ดรีมส์ อาร์ต

Unfortunately, my stay at Mollin Room Dream Resort during the festive season was very disappointing. The rooms do not reflect the photos advertised on Trip.com. The whitewashed exterior paint has been worn down by rain and sun exposure, so the property no longer looks as clean and pristine as shown online. The resort is located on the outskirts, which makes it feel quite isolated, especially during the festive season. Although there are a few nearby restaurants, the atmosphere felt empty, and there were no other guests staying at the resort at the time. Breakfast was another major letdown. There was very little variety, and the quality was poor. My room-service breakfast was delivered uncovered, causing the food to become extremely cold due to the winter air. The toast arrived cold and soggy, with unappealing presentation. Cleanliness was below expectation, and the rooms were extremely cold. Even with the air-conditioning on, the room did not warm up properly, which made the stay uncomfortable. As it was winter, the tea-field views were also unimpressive—dry and lacking the charm shown in promotional photos. Due to these issues, I chose to stay only one night and checked out the following morning. However, I would like to acknowledge that the staff were very kind and professional during the checkout process. The refund was handled seamlessly and efficiently, and the team was extremely helpful with my luggage. In that regard, the service during checkout was excellent and appreciated. Overall, while the staff showed good customer care at the end of my stay, the overall experience did not meet expectations. There is significant room for improvement, particularly in room condition, heating, food quality, and seasonal readiness. Rating: ⭐️1.5 out of 5 I would not recommend this resort during the festive season, especially in winter.

Excellent hotel located in the tea village. Plenty of restaurants nearby and great hikes through the plantations. The hotel rooms are spacious and comfortable. Breakfast was basic and light. All in all it’s a good place to relax and I’d go again.

Absolutely stunning stay. I proposed to my girlfriend at the time at this hotel and now I stayed here for my Honeymoon, the night of my wedding. Everything about this hotel and stay is absolutely beautiful. From the staff, to the cleanliness, to the breathtaking scenery and amazing rooms!! Even the beds were the biggest I’ve ever seen.

This small resort is lovely, and the room we stayed in, “Pink Paradise” was great for the kids. The swimming pool was a bit small and the water level was quite low, but the staff explained it was deliberately left low because a lot of rain was coming (and indeed it started pouring the next day). Still, the friendly staff filled it up a bit for us. They also set up a poolside table for us, and basically accommodated all of our requests and made our weekend a wonderful experience. The rooms were well maintained and cleaned as well and the food was amazing.

A beautiful stay in Hangzhou. Not far from the hustle and bustle of the busy, touristy streets. Only 30-40 minutes car ride from Xizili Westlake Art Hotel located at North Jianguo Metro station. We needed a quiet and peaceful place to relax and enjoy and this was perfect! We got to explore the premises and enjoy the scenery of the tea leaves plantation. The hotel is right below the tea leaves plantation which we took a hike after late lunch. Breathtaking view! They also provided welcome fruits, drinks, tea, desserts and a little bag upon check in and out. Breakfast was sumptuous and serving was generous! Very responsive on WeChat and provided us with extra bottles of water and pillows. They also kindly gave us an option for free upgrade to a bigger room. Hot shower and bathtub was good! I enjoyed the books at the communal area and wished I had more time to relax and read there. My son loved the bicycle and cycled around the premises. We enjoyed exploring the village and enjoy the local restaurants and cafes. It was a short but enjoyable 1 night stay! Wished the pool was open for use with hot water!

Very calm and clean

The hotel is located in the tea field which is very nice to have a moment away from the city. The room is super clean. We also were upgraded to a much bigger room with a baby it was very comfortable. For those who would like to have dinner at the restaurant I recommend to go there early. At 7pm the kitchen closes and they were enable to give us a proper dinner even tho we arrived at 6:30pm. They offered us instead a bowl of noodles that they usually serve for breakfast. We had to pay for that meal even though we were not able to choose what to eat. I would have appreciated a commercial gesture from the hotel but no. At the end we had to pay for that. The breakfast is also typically Chinese bear in mind that you will have noodles, rice, or other Chinese dumplings for breakfast. The pool is also very small. We went there only one time and the pool was half filled with water.. very strange.

Stunning location with excellent service and very comfortable and modern rooms. The “a la carte” breakfast was delicious and abundant. Highly recommended if you are in the area. We appreciated a lot the welcoming fruits and drinks and the little present after the check out.

In general it was a good experience. Staff was friendly and super helpful. Hospitality was great. Just one comment about the room. Since it was winter time, room was extremely cold when we checked in and it took almost 3-4 hours to increase the temperature to resonable level. Maybe they can consider pre-heating the rooms in advance to customer check in.

Wonderful stay

Beautiful place. But quality of furniture was not the best.

Great getaway. Staff were lovely. Very peaceful place to relax

Very good service from the staff though the language might be a barrier if not conversant in Chinese but they tried and met our needs. Great atmosphere to unwind and relax, the family loved the afternoon tea moments that made family time that much more memorable.

It’s the best place to stay in the area