คำตอบจากที่พัก: Greetings, dear guest! We are very happy that you can spend a relaxing and enjoyable time here. As an international hotel chain under the InterContinental Hotels Management Group, the hotel is committed to providing every guest with sincere hospitality, no matter when you come, we always take your satisfaction as the highest service objective, patience, sincerity, enthusiasm for you to provide services, so that you always feel comfortable and attentive, like home like warmth and ease. The hotel has various kinds of warm and comfortable guest rooms, international brand mattresses, comfortable down quilts, soft and firm pillows and quiet resting places, all of which can help you get a good night's sleep. There is also a small refrigerator, high-definition TV, intelligent projection screen, sofa, intelligent toilet, adequate power outlets and office writing desk, and provide you with 24-hour hot water shower, all the facilities you need for your travel are all available. Sincerely welcome you to come back next time, and wish you a pleasant journey!IHG Social Listening Team.
คำตอบจากที่พัก: Hello dear guest, Thank you for sharing your wonderful experience in your busy schedule. We are glad to hear the feedback about the cleanliness, convenient surroundings, good service and breakfast. Let you stay at ease, comfortable is what we seek! We carefully build clean and comfortable rooms, comfortable central air-conditioning temperature control, selected high-quality beds and soft and hard double pillows, refreshing bath facilities, LCD TV, ergonomic tables and chairs, relaxation sofa, as well as a nutritious breakfast, free parking, self-service laundry loft, intelligent robotics services for you to sweep away the boat ride, and may you be here to get a full relaxation of the body.Sincerely,IHG Social Listening Team.
คำตอบจากที่พัก: Thank you for sharing this wonderful and detailed experience with us.We have a unique location, a 5-minute walk into the train station waiting hall across the street, the door of the subway line 1, line 5, shuttle buses, very convenient to travel.We are very sorry for not letting you have a good stay experience, the hotel pays great attention to the guests' stay feeling, and actively listen to the guests' valuable opinions and ideas, your unpleasant stay experience we attach great importance to, we will certainly summarize and reflect on, will carry out the training courses for all staff, actively improve the quality of service, standardize the standard of service, and strive to provide you with a more enthusiastic and cordial professional service.In the guest room cleaning, we will strictly strengthen the training of cleaning personnel, and do a good job in every detail of hygiene. The facilities of Xiaozhi's home have been tainted by time and may have been stained with some traces of age, but after regular maintenance and updating, we strive to maintain the quality and functionality that should be. In the future, Xiaozhi will increase the maintenance and speed up the renewal. We hope to have the opportunity to welcome you back for another stay, give us the chance to make amends, and wish you good luck and constant companionship!IHG Social Listening Team.
t0rt0oKiAnG
ห้องซูพีเรีย 2 เตียง
เข้าพักเมื่อ มี.ค. 2025
ครอบครัว
7 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 20 เม.ย. 2025
ห้องพักสะอาด ทำเลดีมาก หน้า Hangzhou Railway Station แค่ลากกระเป๋าข้ามถนนก็ถึงเลย
ทางลงรถไฟใต้ดินก็อยู่หน้าโรงแรมเลยเช่นกัน เที่ยว West Lake สะดวกมาก
คำตอบจากที่พัก: Dear Guest! Thank you for choosing to stay at our hotel and sharing your experience with us!We have a unique location, a 5-minute walk into the train station waiting hall across the street, the door of the subway line 1, line 5, shuttle buses, very convenient to travel.Xiaozhi strictly in accordance with the InterContinental Hotels Group Cleaning Code of hygiene procedures for cleaning, lobby to the guest room every piece of fabric, from the details to present a clean room as well as a reliable environment. Xiaozhi endeavors to offer warm greetings, careful inquiries, patient answers, attentive service, professional efficiency, which are all part of the duty. All along, the service tenet of our little friends is to make every guest who arrives feel at home, no strangers, only convenience, comfort and relaxation. Sincerely invite you to stay again. Wish you all the best.IHG Social Listening Team.
คำตอบจากที่พัก: เรียนแขกทุกท่าน ขอบคุณสําหรับการเยี่ยมชม Hangzhou West Lake East Smart Holiday Inn โรงแรมตั้งอยู่ที่ No. 2 West Lake Avenue ใกล้กับสถานีรถไฟหางโจว ทางออก A3 ของสาย 1 และสาย 5 นอกจากนี้ West Lake Scenic Area, Hefang Street, Southern Song Royal Street, Wushan Square และสถานที่ท่องเที่ยวมากมายมีอยู่ทั่วไป ความสะดวกสบายของสี่แยกรถไฟใต้ดินคู่และตัวเลือกการขนส่งที่หลากหลายสามารถพาคุณไปท่องเที่ยวได้อย่างง่ายดาย ฉันหวังเป็นอย่างยิ่งว่าคุณจะกลับมา ฉันขอให้คุณมีชีวิตที่มีความสุข! ทีมดูแลแขก Smart Holiday