I’ve always chosen Orange Hotel because I trust they uphold high standards, so I’m genuinely disappointed with my recent stay at this location.
Let me start with the service: it simply wasn’t good. The staff didn’t show much willingness to help guests in general—even with small requests that weren’t directly related to checking in, they seemed indifferent. The night shift in particular came across as completely exhausted—almost as tired as the guests who had just traveled in from a distant city—which made for a very unwelcoming late-night arrival.
Moving on to breakfast, it was thoroughly average. The taste was very plain and the variety was extremely limited; after one look at the buffet, I struggled to find anything I actually wanted to eat.
Then there was the room cleanliness, which was a real low point. The overall smell of the room wasn’t fresh or clean at all. It came from the bathroom—a sharp, unpleasant odor, like pee or something left behind by previous guests. Even worse, it seemed like the same mop used to clean the toilet had been used on the rest of the floor, spreading that contamination throughout the room.
As for the location, it’s perfectly fine if you have a car, but if you don’t, the lack of a nearby metro station is definitely inconvenient.
This Orange Hotel simply did not live up to the standards I’ve come to expect, and overall, I left feeling quite let down.
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