คำตอบจากที่พัก: Dear guest, We are pleased you had a pleasant experience; our aim is to deliver a great stay to every guest. Thank you for the 100% review, we look forward to welcoming you back. Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
The room appears smaller than the 23 sqm we booked, making it difficult for two people to open our luggage. There is no wardrobe or hangers, and the toilet had an unpleasant odor.
On the first night, we checked in late due to a missed train. The front desk told us there was no free room to switch to and that we could ask again the next morning. On the second morning, they asked us to wait until after 12 pm. Since we couldn't stay at the hotel to wait — we returned around 8 pm and had a flight the next morning — we decided not to push further.
on the positive side, the minibar was free. I also appreciate the hotel's generosity in offering free drinks.
แปล
คำตอบจากที่พัก: Dear An. Wang, Thank you for your recent stay and efforts to share your experiences. Regarding your 7-point rating we are glad that you overall enjoyed your time with us although we regret that not everything fully satisfied your expectations and we apologize for the inconvenience mentioned that clouded your impressions. We would be pleased for another chance to be your host and improve your impressions. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Diver Mikel
ห้องคอมฟอร์ท เตียงใหญ่หรือเตียงแฝด
เข้าพักเมื่อ พ.ย. 2025
คู่รัก
113 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 28 ธ.ค. 2025
Nice hotel not far away from the Harbour attractions of Hamburg. The hotel staff was very kind and upon my request changed our room because of a bad odor from the restroom. The breakfast is pretty good with lots of choices. The hotel has an underground parking lot which is 30 euros for visitors and 20 euros for guests, still pretty expensive considering the hotel costs of about a hundred euros per night. But in general a good hotel experience. One bonus is the free drinks of the room bar, including two beers!
แปล
คำตอบจากที่พัก: Dear Diver Mikel, Thanks a million for giving your recent stay at our HYPERION Hotel Hamburg such a fantastic rating. It shows that our daily efforts were highly appreciated, and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance in Hamburg. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
ผู้เข้าพัก
ห้องคอมฟอร์ท เตียงใหญ่หรือเตียงแฝด
เข้าพักเมื่อ พ.ค. 2026
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 6 มิ.ย. 2026
Very nice stay.cozy clean room.walk distance to downtown.reach everywhere i wanna go easily
Would choose again
แปล
คำตอบจากที่พัก: Dear guest, Reading that you would like to return is truly the greatest compliment we could receive. We are delighted to know that you enjoyed your stay and had a positive experience at our hotel. Your wonderful feedback means a lot to us and is highly appreciated by our entire team. Thank you very much for taking the time to share your impressions. We would be happy to welcome you again soon at HYPERION Hotel Hamburg! Kind regards,Your H-Hotels TeamChristina Dinklage – Online Reputation Manager
ผู้ใช้ไม่ระบุชื่อ
ห้องคอมฟอร์ท เตียงใหญ่หรือเตียงแฝด
เข้าพักเมื่อ ต.ค. 2025
คู่รัก
10 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 28 พ.ย. 2025
Free minibar really surprised us. They were also restocked every day. Amenities were excellent. Location was good tho not excellent.
The worst part was the receptionist who checked us in looked like she really hated her job.
Super rude.
แปล
คำตอบจากที่พัก: Dear guest,Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we are very sorry about the issues you experienced with our service. We will take your comments under consideration as we continually work to improve our guests’ experience. At the moment we can only apologize, but we hope that we can welcome you once again to show you, our improvements. We are looking forward to welcoming you again in order to convince you of our services. Kind regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
ผู้เข้าพัก
ห้องบิสซิเนส
เข้าพักเมื่อ เม.ย. 2026
คู่รัก
1 รีวิว
7.5/10
โพสต์เมื่อ 25 พ.ค. 2026
Opmærksom og professionel service.
Dog manglede info fra receptionen om wifi - det skulle jeg selv finde info om.
แปล
คำตอบจากที่พัก: Dear guest, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager