RreubenferrerThe place is very homey. Having Lime and Basil (a really good Thai restaurant) at the ground floor is a major plus. Food is very accessible with different options along South Drive. The view from the roofdeck is amazing too! The pet peeve is the elevator that keeps stopping on the 5th floor and is misaligned. My luggage got caught in the gap and the wheel nearly snapped off. My fault for not noticing the gap but does matter.
CColeen RajasIt was beautiful. the interior of the mansion is luxurious looking , i like the view coz its just near camp john hay so many pine trees. thank you trip.com for arranging this hotel, despite having issues on my first booking. overall i love my stay here. 🌲🌲❄️🥶 relaxing stay..
IIan HoThe place is near the mansion. It is quiet and suitable for families. The unit is a Korean-style homestay with a kitchen. The fan is a bit loud, but overall it is a good option for a family stay.
PPatricia TejanoWe had a wonderful stay at Sotogrande Hotel Baguio as a family. The room was clean, spacious, and comfortable—perfect for traveling with a child. The staff were warm, polite, and very accommodating, which made our stay even more pleasant. We loved the quiet, relaxing atmosphere and the cool Baguio weather. Overall, it was a comfortable and stress-free stay, and we’d gladly recommend it to families visiting Baguio.
ผผู้เข้าพักThe hotel itself is nice, clean, and comfortable, and the breakfast was good. The amenities are fine and the room met expectations. Unfortunately, the guest service needs improvement. We arrived at 7:30 PM and our room was still not ready. We were asked to wait, but there were no updates unless we repeatedly asked, which was inconvenient after a long trip. There was also an issue with Netflix being logged in under another guest’s account. When we asked if it could be logged out, we were bluntly told it couldn’t be done, without any effort to assist or offer alternatives. A more service-oriented response would have made a big difference. Overall, the hotel has good facilities, but better staff training and guest handling are needed to improve the stay.