Excellent service from from front office and restaurant staffs.. Great breakfast!
แปล
คำตอบจากที่พัก: Dear Guest, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Daniel Dellamer
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ย. 2025
ทำงาน
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 1 พ.ย. 2025
Excellent hotel and beautiful lobby. I was here for 4 days and enjoyed the long swimming pool everyday (almost 25 m long). Location is great, close to People Square and a couple of minutes to an alley of restaurants and various eateries in the other direction. Breakfast buffet was very good. The only thing I did not like was the type of music that was played in the breakfast area, it would be more suited to a late afternoon Happy Hour or to a night lounge… something a bit more relaxing would be wished for. Other than that, I loved this hotel. Very good value for the price. Highly recommended.
แปล
คำตอบจากที่พัก: Dear _TIFRreyjym8****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ย. 2025
เดินทางคนเดียว
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 17 ต.ค. 2025
Good location. Walking distance to tourist spot 甲秀樓. A lot of authentic small restaurants nearby. Easy transport to high speed railway station Guiyang Bei. Hotel staffs are friendly. Room facilities are a bit dated, but overall good.
แปล
คำตอบจากที่พัก: Dear _TXHKduz7ei5****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
ผู้เข้าพัก
ห้องดีลักซ์ (2 เตียง)
เข้าพักเมื่อ พ.ย. 2025
ครอบครัว
3 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 27 ธ.ค. 2025
This hotel was older than the hotels I had stayed in previously. The room didn't have usb or Hong Kong electricity outlets. However the room was perfectly maintained and I didn't notice any cigarettes smell at all. My family and I enjoyed the stay very much.
แปล
คำตอบจากที่พัก: Dear E59678****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
B L Scarlett
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ส.ค. 2025
อื่นๆ
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 2 ต.ค. 2025
I really enjoyed my stay at Sheraton Guiyang. I had a very nice spacious room with a separate bathroom (ie not open plan); the staff were always very helpful. The concierge working the forecourt was terrific. I will very likely stay here again in the future.
แปล
คำตอบจากที่พัก: Dear _TSXX67239v2****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
ผู้เข้าพัก
ห้องซูพีเรียร์
เข้าพักเมื่อ ส.ค. 2025
คู่รัก
30 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 11 ก.ย. 2025
Great hotel and staff but they need to get EV charging installed as many of the stations shown as nearby do not exist
แปล
คำตอบจากที่พัก: Dear D50915****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
Loo Lois
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ย. 2024
คู่รัก
4 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 27 ต.ค. 2024
Although dated .. still rather comfortable .
We were given high tea upon arriving . Great breakfast catering for both oriental and western . Mr Ting 丁, serves and speaks English at breakfast room … saving my husband ( 老外) from adding sour cream into his cereal !
One disappointment with the Cantonese restaurant . The roast platter was full of fatty meat . But the manager was very kind , upon complain and us not eating it , he took the price off the bill .
Will still recommend .
แปล
คำตอบจากที่พัก: Dear _TSAU66zyyhu****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
ผู้เข้าพัก
ห้องดีลักซ์ (2 เตียง)
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
12 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 22 พ.ค. 2024
Every thing was good and in order. Looking forward to book again
แปล
คำตอบจากที่พัก: Dear _TIGB175ewe1m****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ค. 2024
ครอบครัว
4 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 ก.ย. 2024
The location of the hotel is perfect, it is located in the center of the city, just close to the subway station. The services are at high level. The food at the third floor is expensive but the taste is average.
แปล
คำตอบจากที่พัก: Dear _TIUS18pi31im****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
ผู้เข้าพัก
ห้องดีลักซ์ (2 เตียง)
เข้าพักเมื่อ ธ.ค. 2024
ครอบครัว
4 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 3 ก.พ. 2025
Great location, great lights view from room window…
คำตอบจากที่พัก: Dear _GG440614****, we sincerely thank you for your feedback. Our hotel has an excellent location: just 3-5 minutes' walk, you can enjoy the riverside historic site Jiaxiu building, Guiyang snacks, and the landmark Zhucheng square. During your stay, our 24-hour guest service center can provide you with enthusiastic service. I hope our continuous efforts can win your full praise next time! Looking forward to your coming in the near future.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
13 รีวิว
7.5/10
โพสต์เมื่อ 1 เม.ย. 2024
Aircondition not working.. woke up both nights and mornings as Air conditioning suddenly stopped working. unable able to sleep well for the 2 nights.
Technician came and checked on the first night and find room temperature about 25-26degC and fixed the AC. next morning A/C failed again. 2nd night woke up at 1 am from heat of the room. and AC again stopped working again…. so i called the Conciergr again.
Unacceptable for a Sheraton badgel!
แปล
คำตอบจากที่พัก: Dear _TSHK672737s****, Thank you for taking the time to provide us your valuable feedback on your stay at the Sheraton Guiyang Hotel. We apologize for any inconvenience of AC, and have arranged for the engineering maintenance and inspection work, and conduct inspections one by one to avoid similar situations to the greatest extent possible. We would like to thank you for your valuable feedback and we do sincerely hope despite the disappointment this time we will have the opportunity to welcome you back again in the future and that we will go above and beyond your expectation.Should you require further assistant, please feel free to contact us at your convenience.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ม.ค. 2024
เดินทางกับเพื่อน
2 รีวิว
6.5/10
โพสต์เมื่อ 13 ก.พ. 2024
My judgment:
- just 2 staffs I met with acceptable English
- breakfast very poor: no cold cut, , no cheese, quality of
food in best case 2nd class, no fish, therefore a lot of
watery vegetables
- no heating in the lobby and lobby lounge no heating at
breakfast, guests were eating in thick winter garments
(temperatures in the morning close to 0°C)
- room cleaning not sufficient
- defect water tap
Never ever again! This is said to be a 5star hotel. Even not 4 stars...!
แปล
คำตอบจากที่พัก: DearE7523****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
13 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 8 พ.ค. 2024
The room was very nice, the front desk was very good
แปล
คำตอบจากที่พัก: Dear 5989****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.