I had a great stay at the NH Hotel Graz City and would definitely choose it again. The location is excellent, making it equally convenient for business travellers and tourists. I could easily see myself staying here for either another work trip or a city break.
The staff were exceptionally friendly, welcoming, and always happy to help, which made the whole experience even more enjoyable.
The rooms were very clean, the beds were comfortable, and the air conditioning worked perfectly - something I really appreciated during my stay, especially considering the hot outside temperatures. Overall, it's a reliable, comfortable hotel with great service, and I would happily recommend it to anyone visiting Graz.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your wonderful review and recommendation. We are delighted to hear that you enjoyed our central location, comfortable and clean rooms, and especially the friendly service provided by our team.It is great to know that the air conditioning helped make your stay comfortable during the warm weather. We truly appreciate your kind words and look forward to welcoming you back to NH Hotel Graz City for either business or leisure in the future.Kind regards,Yannah C.Assistant Front Office ManagerNH Graz City
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ พ.ย. 2025
ครอบครัว
3 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 6 ม.ค. 2026
The location is perfect. Close to Altstadt and other sightseeing spots. Lots of good restaurants nearby. The staff are nice and helpful. Just that cleanliness can be a bit better. And you have to order room service one day before, otherwise room service will not come.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for sharing your feedback and for highlighting our convenient location and the many nearby attractions and dining options. We are also delighted to hear that our team made a positive impression.We are sorry to learn that aspects of cleanliness and the room service scheduling did not meet your expectations. Our aim is to provide a consistently comfortable and seamless stay, and your comments are valuable in reflecting the standards we strive to uphold.We appreciate your visit and hope to have the opportunity to welcome you back for an even better experience.Best regards,Yannah C.Assistant Front Office ManagerNH Graz City
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ม.ค. 2026
ทำงาน
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 18 มี.ค. 2026
Good location, good service, good breakfast. It also has a bar for a night drink. Five stars.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for sharing such generous feedback. We are delighted to know our location, service, and breakfast contributed to a five-star experience.It is also wonderful to hear that you enjoyed a relaxing nightcap at our bar. Providing thoughtful comforts that enhance each stay is central to our service philosophy.We appreciate your recommendation and look forward to welcoming you again soon.Best regards,Yannah C.Assistant Front Office ManagerNH Graz City
leonlee0318
ห้องสแตนดาร์ดพร้อมวิว
เข้าพักเมื่อ เม.ย. 2025
ทำงาน
3 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 28 ก.ค. 2025
Very clean hotels, is luxurious level hotel at Graz local. I'm satisfied for this stay.
แปล
คำตอบจากที่พัก: Dear Leon,It's heartening to hear about your satisfying stay at our hotel in Graz. We're delighted that our commitment to cleanliness and luxury met your expectations. Your positive experience truly captures the essence of what we strive for. We hope to serve you again in the future. Best Regards.Yannah C.Assistant Front Office Manager
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.พ. 2025
คู่รัก
11 รีวิว
7.5/10
โพสต์เมื่อ 2 เม.ย. 2025
Excellent hotel with friendly staff but needs more attention to services specially refilling coffee and water every day, we asked several times on second day the answer was ok but no action.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for staying with us and for sharing your feedback. We are delighted that you had a pleasant stay and appreciated our service, staff, and location. At the same time, we regret that you experienced issues with the room service. Guest satisfaction is our priority, and we apologize for any inconvenience caused. Please be assured that we will review this with our housekeeping team to ensure Improvements are made. We value your input and look forward to welcoming you back again soon. With kind regards, Yannah C. Assistant Front Office Manager
Tommi 2024
ห้องครอบครัวพร้อมวิว 2 ผู้ใหญ่ + 1 เด็ก
เข้าพักเมื่อ มิ.ย. 2024
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 29 ก.ค. 2024
Great location near the Old town. Everything's within 5-10 min walk. Clean, quiet hotel with varied breakfast. Big park alongside. Friendly service.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ม.ค. 2025
เดินทางกับเพื่อน
9 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 22 ก.พ. 2025
Stayed for a night, not much to review. But it’s definitely clean and location is good too.
แปล
คำตอบจากที่พัก: Dear Shishi, thank you for taking the time to share your opinion with us. We are so pleased to hear you had a pleasant stay. We look forward to welcoming you back again soon. With kind regards, Yannah C. Front Office Supervisor
MJ98
ห้องสแตนดาร์ด
เข้าพักเมื่อ มิ.ย. 2024
เดินทางกับเพื่อน
58 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 18 ก.ค. 2024
Nice and clean room, pretty spacious and enough for two people. The negative was that it was not clear that you must pay an additional €20+ euros per person for breakfast (which we declined) and that the items in the mini bar are not free (I suspected as much so I did not consume anything, however there were no prices listed on the items so I wouldn't blame anyone who assumed they were complimentary).
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your stay and your review. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ มิ.ย. 2026
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 12 ก.ค. 2026
Nice :)👍🏽
แปล
Berlin Germany
ห้องครอบครัวพร้อมวิว 2 ผู้ใหญ่ + 1 เด็ก
เข้าพักเมื่อ ก.ค. 2023
ครอบครัว
22 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 13 ส.ค. 2023
The hotel is clean and new.Centrally located in a quiet area.The bathroom was small, but serviceable.Staff were friendly and efficient.
Breakfast was fine with a good selection
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
Massimiliano Caiumi
ห้องสแตนดาร์ด
เข้าพักเมื่อ พ.ย. 2023
คู่รัก
102 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 2 ม.ค. 2024
Veri good hotel very near the centre of the city. Parking is beside the hotel. Structure is very new and well equipped. Breakfast very good
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
ผู้เข้าพัก
ห้องสแตนดาร์ดพร้อมวิว
เข้าพักเมื่อ มี.ค. 2026
เดินทางคนเดียว
51 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 11 เม.ย. 2026
NH連鎖酒店,位置很好在老城山坡上,到市中心廣場步行幾分鐘,周邊很多餐飲店。
แปล
คำตอบจากที่พัก: Dear Guest,thank you very much for sharing your review and rating your stay as very good. We are pleased to hear that you appreciated our excellent location on the hillside in the old town and the close proximity to the city center and nearby restaurants.We are especially happy to see your high score for cleanliness and positive feedback regarding our service. At the same time, we take note of your remarks on the amenities and will certainly consider this as we continue working on improving the overall guest experience.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Yannah C.Assistant Front Office Manager
Abdullah sal
ห้องสแตนดาร์ดพร้อมวิว
เข้าพักเมื่อ ต.ค. 2025
เดินทางคนเดียว
6 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 7 พ.ย. 2025
موقع جميل، طاقم لطيف، مناظر خلابة من الغرفة، عزل صوت ممتاز
แปล
คำตอบจากที่พัก: Dear Guest, Thank you for sharing such thoughtful feedback. We are delighted that the setting, welcoming team, and the panoramic views from your room made a strong impression. It is wonderful to know the sound insulation contributed to a restful stay. Providing comfort and genuine hospitality is central to our service philosophy. We appreciate your kind words and look forward to welcoming you back for another relaxing visit. Best regards, Your NH Graz City Team
คำตอบจากที่พัก: Dear Guest,Thank you very much for taking the time to share your detailed feedback.We are pleased to hear that you appreciated our convenient location near the municipal park and the peaceful hillside setting of the old city. It’s wonderful to know that this added to the enjoyment of your stay.We do regret any confusion regarding the distance from the main train station and appreciate your comments, which help us identify areas where we can improve our communication. We also apologize if our housekeeping timing and Wi-Fi performance did not meet your expectations. Your observations regarding the room service schedule and internet connectivity are valuable, and we will certainly review these points internally to see how we might enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more pleasant stay.Warm regards,Yannah C.Assistant Front Office Manager
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.พ. 2026
ทำงาน
19 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 3 เม.ย. 2026
連鎖酒店,環境很好,小城市酒店價格也不錯了
แปล
คำตอบจากที่พัก: Dear valued guest,Thank you so much for sharing your valuable feedback. We are delighted to learn that you appreciate our overall environment and believe it offers excellent value for money in the local area.Providing a comfortable and reassuring stay for every guest is our goal, and your positive feedback is the greatest encouragement for our team. We will continue to maintain consistent standards to bring you a stable and enjoyable experience.Looking forward to serving you again in the near future.Kind regards,Yannah C.Assistant Front Office ManagerNH Graz City