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31 มกราคม 2023
With a daughter at Denison, we're making the rounds of the local hotels and we've stayed at the Buxton Inn twice, so far, and eaten at the restaurant twice. The first time we stayed in the Warner House room #1 and the second in the Pearl House room #3. The location in lovely downtown Granville is perfect - steps to shops, restaurants, sites, and Denison U. However our experiences with this inn have ... varied. Although rooms are unique and charming, furnished with antiques and interesting art and light fixtures, they're missing an attention to detail. For example, the beds are comfortable and the sheets are clean and soft but the bathroom in Warner #1 was dated and dreary, with crusty brown corners, and the room itself poorly lit with too few light fixtures. In contrast, the bathroom in the Pearl room was updated and very clean, with marble tile and an extra fancy shower head, but the walk-in shower had no shelf of any kind to hold toiletries or soap, which had to be kept inconveniently on the shower floor. And the staff comes hot and cold as well. While the folks who waited on us in the restaurant were lovely and efficient, the front desk staff varied from pleasant to dour. When I mentioned (very politely!) to the front desk person at checkout that the sink drain in our room had been backing up right from the start of our stay and needed a clean out she answered only "huh." And one experience with a bartender in the cozy bar was downright unpleasant - we left feeling like we had been an inconvenience to him. On the other hand, the historic buildings, atmosphere, and grounds are so interesting and attractive. Plus there was good live music and a cash bar in the delightful, quirky courtyard, creating a fun atmosphere right outside our rooms one evening of each stay. But (and there always seems to be a "but" here) there was lots of poison ivy in the overgrown vines right next to our car in the parking lot. The food in the restaurant was fine to good but the free "continental breakfast" selection, available in the corner of the lobby, is weak, mostly just granola bars, yogurt, and sad fruit, and there's no complimentary bottled water - it's always an extra charge (hint to hotels: free bottled water makes me feel cared for and I instantly love you). Finally, there was a Keurig in both rooms but all the pods and creamers etc had to be fetched from the lobby daily. We want to love this place and will likely stay here again, if we can get a room (the place books up quickly for popular Denison events, like Big Red Weekend), hoping next time it won't feel somewhat overpriced/overhyped for the quality of the stay as it has so far. The Granville Inn across the street is about the the same price but feels more luxurious and miles more friendly, and it's always booked up first.
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