ผู้เข้าพัก
6 กันยายน 2025
I've just left this terrible hotel which it says is 4 stars, but I it doesn't worth rating even 1 star. I usually don't complain about hotels, but it's such an awful hotel with no standards at all, I felt as if I was in a hostel and we were treated as refugees with all my respect to refugees. 1. No organisation or management for anything. 2. Bad conditions in the room with out-of-date furniture and some were broken or not working. 3. The bathroom was full of mould and the door was rotten. 4. The weather was boiling up to 35 degrees and without AC in the reception or in the restaurant. 5. The food was the same every day and the same for lunch and dinner. Plain pasta, potato and couscous all the time and only one dish was rotated. There was no meat or fish at all and I saw small pieces of chicken once and we were given one piece per person plus some food wasn't cooked properly. Also, there was no dessert at all and they ran out of drinks and the bread most of the time. The queue for food was exactly like refugees and taking long time. 6. Spare food trays were left on the table for refill and always was was cold. 7. Managers start eating the meal before the customers. 8. I had to change my room to another but there was a little difference. We booked as 3 adults, but there was only one towel in the toom and I had to chase them for 2 days to bring more towels and toiletries to us but the towels given to us were filled with stains, really disgusting. 8. The pillows also were with stains and not clean. 9. On the first night and at 2an, the receptionist tried to open our room for another guest. 10. Very noisy till lste and early morning so we couldn't sleep properly or relax. 11. Alcohol was limited to only one type of beer. 12. The floor in the restaurant was always dirty of food and wet. 13. The staff use glasses and cups while customers oly provided with paper cups. 14. There was no house keeping at all and ended up cleaning our room and the bathroom ourselves. 15. Stsff with no English language and hardly you could explain tobwhat you need. Honestly there are toobmany thibgs to talk about, but my advice is to not waste your money booking this hotel. We decided to not eat in it and we spent most of the time eating outside, because all of us had tommy ache.
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