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After a long 7-hour drive from Port Mac, pulling into the Quest felt like discovering a hidden gem. The place is new, shiny, and in excellent condition, which is always a win in my book! Parking was a breeze – even with my big 4WD, I had no trouble thanks to the ample roof height. The staff? Super friendly, welcoming, and with a great sense of humor, which is exactly what you need after a long day on the road. The rooms are spotless, neat, and tidy – top-quality all around. The bed setup is a little quirky, though. They’ve jammed two beds together, but it still gives you plenty of room, practically a king-sized experience! Now, here’s my ongoing Quest complaint: while I stay at many of these hotels, they all feel the same. Picture the inside of the Starship Enterprise – sterile, spartan, and not the least bit cozy. I half-expected to see a replicator in the corner! No kitchen provisions either – not even milk in the fridge. But fear not! Shops are just a short stroll away, and there’s a pub nearby if you fancy a bite (which I skipped this time – after 7 hours of driving, my legs were firmly parked). The overnight stay was good, though I missed the pool option; they’ve got a gym, but, let’s be honest, the last thing I wanted was a workout! One little tip: snag yourself an extra room key. The aircon and lights require the key card to stay in the slot, so without that golden ticket, you’ll be in for a warm room. Honestly, for over $230 a night (even for a studio!), I think we’ve earned the right to keep the lights on, don’t you?

Currently, the hospitality of the manager and staff witnessed were most good and helpful without a need to ask as for all basis had been covered. The Alpine although highly underrated their services are most welcoming and accommodate well indeed. Room services are as described in the booklet as per request or if staying for a longer period of time, as per the reasonably requested for all whom are of these considerations to be made for the upkeep within the room of stay, whilst well mannered, respectful of needs or wants, time constraints and any reasonable requirement that may need to be met, inclusive of proper appropriation where truthfulness exists. The rules of stay are reasonable when reading the booklet provided in each room. Also, any unwanted attention, or unwarranted approaches, are tended to, with accordance to Alpine Heritage Motels rules provided in the booklet found in each room. There's much respect for the experiences and those whom have accommodated those experiences had during the recent stay and will be continued to be held for those at present in the highest of regards for the Alpine Heritage Motel management and staff under management. Thank you for your appreciation and kindnesses that I had witnessed, as all are doing their best which is good to see, with regards to the management and staff under management, as well as for those whom may be involved with the position of management.

Never staying again after having poor customer service after having 3 bottles of Powerade stolen by the cleaner and no apology or offer of replacement by the staff. Stayed 1 night, we had left 3 unopened bottles of Powerade and a drink bottle in the fridge as we were in town for a child’s soccer tournament. We realised 5 mins after checking out on our way to the soccer fields and rang the hotel straight away and asked if they could put them aside and we will collect in the afternoon. When we arrived to collect only the drink bottle was left, the cleaner had actually stolen all the Powerade!! The cleaner would not have had a chance to do this if the person who we spoke to actually retrieved them and put them aside when we rang. Disgusted that the staff member quite happily told us that afternoon that the cleaner had taken them, no apology or offer of replacement!! $15 worth of drinks stolen without any hesitation. Taking items that don’t belong to you is theft - simple!!

The room was one of the best family rooms we have stayed in. There was a full kitchen, huge upstairs area with king single beds for the kids and a nice king bed with mini lounge for us. The staff were wonderful and we had an awesome dinner at the restaurant. We will definitely be staying again

At first glance room ok, but after closer inspection It WAS NOT OK. The rooms/bathroom are old basic and filthy. Not just missing paint and curtains not fully hung and filthy, Dirty stains on them. Torn and dishevelled. The lounge smelt like dogs had slept on it. Underneath the lounge was disgusting, rubbish and food, it had not been moved to be cleaned. The AC units in both room didn't provide any heat at all AND it is freezing in Goulburn. Got extra blankets, doona's that didn't have covers that had blood stains and dirty marks, thin and old. Would not put them on the beds. Having a weekend away with my daughter and 2 her 2 children, was so disappointed that I couldn't give them a clean room, our advice is find another motel this one doesn't pass the mustard!!!!!

Room: Spacious, clean, well presented. Just a one night stay, so room comfortable for our needs. Close to town, not even 2 minutes from the main road through Goulburn Nice gardens and grounds. Friendly reception staff, very laid back, just like chatting to family. Helpful.

นี่เป็นสถานที่ที่ยอดเยี่ยมยกเว้นหนึ่ง เราอยู่บนถนนเป็นเวลาสองสัปดาห์และอาศัยอยู่ในสถานที่หลายแห่งและสถานที่แห่งนี้ได้รับการจัดอันดับสูง ปัญหาหลักคือที่ตั้งของโมเต็ลถัดจากสถานีรถบรรทุกเราได้ยินพวกเขามาถึงและออกเดินทางทั้งคืน โมเต็ลที่ยอดเยี่ยม แต่ขออย่าวางในห้อง 140 หรือใกล้ ๆ มีห้องว่างหลายห้องในคอมเพล็กซ์ดังนั้นฉันไม่เข้าใจว่าทําไมเราจึงจัดสรรห้องในพื้นที่ที่มีเสียงดัง ดังนั้นแม้ว่านี่จะเป็นโมเต็ลที่ยอดเยี่ยม แต่เราก็จะไม่อยู่ที่นั่นอีกเว้นแต่จะรับประกันห้องที่เงียบกว่า

We stayed here in the way to Sydney the rooms very large and clean and well stocked with coffee and tea .the staff are very friendly the restaurant was fantastic and well priced both meals were great highly recommend it’s close to the road yet very quiet we would stay here again no hesitation