We were 7 guests, our original stay here was 3 nights but we checked out immediately after 1 night. The room was hot, the toilet smelled, one of my family members got diarrhea because of the breakfast. The room was dirty. We did not receive a refund but we understand because of the policy, I hope other guests do not experience what we experienced. However, I can say that the receptionist was very kind and friendly, that's all I can say good about this hotel.