It is a very good hotel, top location and such a good service. The personal was very helpful and friendly too! I can recommend the hotel. :)
แปล
ผู้เข้าพัก
ห้องเตียงแฝด
เข้าพักเมื่อ ต.ค. 2023
ครอบครัว
10 รีวิว
1.5/5
โพสต์เมื่อ 1 พ.ย. 2023
The staff member woke us up early for breakfast by knocking on our door, but then proceeded not to make the breakfast. When we presented at the breakfast restaurant, the staff member hid in order to avoid the work of supplying the food. We paid for breakfast on one morning, but it was not provided.
There were dog poo stains on the floor of the kitchen. The staff member sat in the kitchen area smoking.
On the one occasion that breakfast was provided, the food was terrible. We couldn't eat it. The staff member put a foot fan on the table which blew dirty air all over the food.
The staff member did not bother to make the bed properly. I ended up sleeping on a filthy old mattress. There was no mattress protector put on the mattress.
I am sure that the sheets and doonas were not cleaned from the previous guests.
I felt dirty being in the room.
The room was tiny and cramped. We could not even open up our suitcases in this room because the room was so small.
There was no one staying in the resort. When we asked for a room upgrade, they wanted to charge us double the original room rate.
The hotel looks like it has not been given any attention or maintenance for a long time.
The view from the top deck is good but it does not make up for the paltry living conditions within the rooms.
We booked ahead advising that we had a baby, but no cot was provided. The staff member said that they did not have a cot. Our baby had to sleep in its pram overnight. However, when we spoke to the manager the next day, we were informed that they did have a cot. The staff member just could not be bothered getting it. We thought this was disgraceful.
When we got a cot we were given unclean blankets as a cushion for it. The cot itself was defective.
There was no fridge in the room. The kettle in the room was broken.
There was zero effort put into the decorating and furniture in the room.
The jacuzzi on the top deck is fake. It was never full of water and was unusuable.
The stair railings were broken and you could potentially fall and seriously hurt yourself.
The sink tap squirted water everywhere and was broken.
They do not even provide complimentary bottles of water in the room.
A nice greeting was not provided by the staff member, who also did not volunteer to help us with our bags.
Their dog kept trying to come in our room. Their dog pooped outside the room and the staff member did not pick it up.
Overall, I would not recommend staying at this hotel.
แปล
ผู้เข้าพัก
ห้องเตียงแฝด
เข้าพักเมื่อ เม.ย. 2024
หวานกับคู่รัก
4 รีวิว
3.5/5
โพสต์เมื่อ 30 เม.ย. 2024
位置很接近sunrise point, 大約10分鐘路程
洞穴酒店天台景觀優美
房東的狗狗很可愛,房東很友善推介很多活動給我們
Всё отлично, проживание в пещере это необычный опыт. Завтраки очень вкусные, персонал приветливый и вежливый!!
แปล
ผู้เข้าพัก
ห้องเตียงแฝด
เข้าพักเมื่อ เม.ย. 2024
เพื่อน
8 รีวิว
3.0/5
โพสต์เมื่อ 21 เม.ย. 2024
環境很一般,店的位置比較偏
แปล
Jason
เข้าพักเมื่อ พ.ย. 2023
อื่นๆ
2.0/5
โพสต์เมื่อ 20 พ.ย. 2023
The room was nice and clean. However the receptionist was not honest with the charges upfront.
Note to others if they offer to cook dinner, they will charge a steep price. The terrace in which we were told to eat at also does not have adequate lighting. It was a mistake to have dinner here.
Whilst we have our hot air balloon booking deposit with him, he has taken some of it for the dinner charges.
The breakfast was also subpar. He made 1 plate of eggs for 5 adults and have the gall to charge extra when we asked for another plate.
I would recommend staying here but you should always double check if anything you ask for or offered by the receptionist costs extra, as he will not be upfront about it.
Overall terrible experience for us.
แปล
HAROON RAFIQ
เข้าพักเมื่อ ต.ค. 2023
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 9 ต.ค. 2023
It was a unique experience staying in a cave hotel. The place and its surroundings are beautiful. Walkable distance to good restaurants and shopping areas. The hosts Esma and her husband are very warm and hospitable. They serve a delicious set breakfast but if you need more they are eager to serve you. Don’t miss the freshly prepared Gozleme. You can also pluck grapes in the open air dinning area just above your dining table. There is open parking in front of the hotel. They can arrange City tours and Hotair balloon tours if you tell them in advance as sometimes the tours can get full depending on season if you try booking the earlier day
แปล
Maria
เข้าพักเมื่อ ก.ย. 2023
ครอบครัว
2.0/5
โพสต์เมื่อ 23 ก.ย. 2023
It needs a lot of maintenance and improvements in the facilities: broken furniture, exposed electricity cables, cat poops on the terrace, poorly installed handrails with possible risk of accidents, water leaks from the shower, few electrical connections, there is no TV in some of the rooms.