This was a last minute booking. On Friday morning we found out that both of us were free in the second half of the day. Looked for a place relatively closer to Colombo and made the reservation. Didnt do any research. Only knew it was run by a sister brand to Resplendent Ceylon. It started off on high note. On arrival we were welcomed by the property manager, by name, which we thought was quite a nice touch. The price point was somewhat similar to Cape Weligama where we got something akin to a suite. Compared to that the immediate reaction to the room was that it was quite small. But it was tastefully done in lovely shades of blue, had all the amenities and luxuries. Must especially mention the rain shower (the best I have seen anywhere), and the HD TV which was again of a much higher quality than many we've come across before. And the best part was that the veranda was almost on the beach with lovely views of the sunset. The perfect alternative if you are too lazy to actually get on the beach;) The next highlight was the food! The best we have ever had anywhere. (I had another favorite before, but this surpassed it;) Special mention must be made of the pastry chef. They had the softest buns and the fluffiest crossiants! But do take note that portions are quite large so you need to plan a bit if uou are ordering a four course meal. They have their own cocktail mixes which we found to be ok. They had a lovely pool which we were too lazy to use. The beach was public and small but not at crowded. The service was excellent! The check in check out process was very smooth. Servers were very efficient and the property manager kept checking on us regularly. All in all, perfect place if you want to just laze around with excellent food, service and comforts.
Lunuganga is an extraordinary and deeply personal place created by Bawa over many decades. Staying at Lunuganga allowed us to experience its potency through the day and into the late evening to better grasp its beauty, complexity and his masterful vision. It's now a few weeks since we left and I think about it constantly. It isn't like anywhere else. We stayed in Bawa's bedroom with outdoor bathing courtyard, which for us was worth the additional cost. The staff were so very thoughtful and attentive - it could not have been a better stay. Thank you to the Lunuganga Trust and Teardrop Hotels for taking such good care of this unique piece of Sri Lankan architectural heritage. You've adapted it elegantly to allow it to be used successfully as a small hotel which we hope will ensure access to Lunuganga for decades to come. I will of course recommend it to anyone with an interest in C20 art, architecture and landscape - make this pilgrimage.
MMichael8787Великолепный мини-отель.
Один из лучших на острове.
Очень дружелюбный персонал, небольшое количество номеров. Хоть и по меню, но очень вкусный и разнообразный завтрак. Панорамный бассейн с великолепным видом. Рядом - один из лучших пляжей острова без волн - Jungle beach. Очень советую выбирать это место. Кстати, кому достанется вид на сад советую не расстраиваться - море оттуда тоже видно. В общем, прекрасный бутик-отель.
ผผู้เข้าพักThis was the second stop on this island, and we were very lucky with the choice of this Hotel. A wonderful room, everything is thought out and done with taste.Comfortable. We were very warmly welcomed here. The people was very helpful and unobtrusively helped us. incomparable breakfasts, specially selected for you. A hospitable place that we didn't want to leave and stayed here for a while longer. we highly recommend visiting this hospitable and kind people
TTraveling TanMy stay at The Heritage Hotel Galle Fort was remarkable, with its fantastic location being a highlight. Nestled conveniently close to a variety of restaurants and shops, it offers the ease of exploring Galle's vibrant culture right at your doorstep.
The proximity to the iconic lighthouse and the beaches, just a short walk away, adds to the charm of the hotel. Starting the day with the wonderful breakfast options available was a delight. Moreover, the professionalism of the staff was commendable; they were attentive and ensured a seamless experience throughout my stay.
The combination of location, service, and comfort makes The Heritage Hotel a place I would gladly choose again for future visits to Galle.
MMichael8787Плюсы отеля - очень неплохой завтрак, ужин. Шведский стол. Очень изобильный. Есть и морепродукты , и местная кухня. Очень вкусно.
Также хочется отметить традиционное для сети Марриот качество постели. Спалось на нем прекрасно.
Пляж в этом месте отличный. Можно спокойно купаться - волны не такие сильные. Всё очень живописно , если пройти налево и направо.
Теперь о недостатках. К сожалению, их больше. Персонал очень не вежлив, чувствовалось, что тебе здесь не рады, делают одолжение. Наигранные улыбки. В день выезда чуть позже 12 на несколько минут персонал стал стучаться в дверь и требовать освободить номер. Разве это достойно такой сети отелей ?
Когда попытался расплатиться на ресепшн картой Юнион Пэй, персонал сказал, что терминал для российских карт не работает. Хотя, в других местах и отелях на Шри-Ланке всё работало без проблем и удавалось оплатить везде. Такое поведение я объясняю неклиенториентированностью, что опять же, очень странно для отеля такой сети, как Марриот и для сервиса.
Также я хочу отметить, что в этом отеле не оказалось ортопедических подушек или любых других подушек - при попытке узнать про эту возможность, мне грубо ответили , что других подушек нет и всё. В общем, за персонал, сервис и его отношение - жирный минус и плохая оценка
ผผู้เข้าพักThe room was spacious enough and comfortable. The room had a beautiful sea view. We opted for breakfast inclusive package and the food was average. The night we had dinner in the same restaurant and we ordered chicken and it wasn’t cooked well. When we informed the same to the staff he was rude to us and was like this is how we cook the chicken. Other than this we had a good stay