รีวิว โรงแรมฟีนิกซ์ คันทรีการ์เด้น เกาหมิง

This hotel is located in a nice quiet area surrounded by mountains and a lake. That's all the positive things I can say about this hotel. We booked a lake view executive room. The hotel staff checked me into a wrong room. Because of this mistake, we missed the nice sunset view from the room. Eventually they changed our room to the lake view, but they really know how to make guests feel "special" - they gave us a room right opposite another room that was undergoing renovation, with workers going in and out, with all the dust and noise. This hotel also does not keep the rooms cool when they're expecting incoming guests. They expect us to walk into a boiling hot room (36C outside) and start the aircon from the moment we walk in, so you can imagine what a terrible experience that was. Oh, and despite the 36C heat outside, the pool remains closed until mid-June as that's their policy. The hotel is very aged, and cleanliness inside the room could be a lot better.

Hotel need to upgrade new rooms

Nice staff

Very nice!

挖到寶藏臨湖酒店！性價比直接拉滿✨ 挨着湖邊，景色美得讓人發呆。酒店一層的屋頂的帶歐洲風格的油畫的長廊像進入宮殿一樣的豪華大氣，工作人員特別暖心，細節感拉滿！每天還有一碗熱湯送到房間，簡直像住在朋友家。快遞也由工作人員貼心的送入客房 早餐種類多，吃得很滿足。整體體驗超出預期，住得舒服又划算，下次來還選這家！

酒店環境不錯，國慶的性價比很高！走的時候漏了充電線，酒店安排高小碧幫我們寄回，服務貼心細緻！

超出預期的短途旅行，酒店便宜性價比高，雖然酒店是有點舊了，但是衞生服務配套都跟得上，端午晚上還舉行了篝火晚會，大人小孩都很盡興，早上還陪自助早餐，家庭出遊推薦！！前台還給升級到行政樓層的房間，感謝感覺！！還讓加微信住酒店期間有任何問題都能得到解決！

前台服務很好，環境乾淨優美，早餐和晚餐都很好好，值得入住。

露台環境很好，但設施較舊，房間電話不能運作，要到前台聯絡房務

很多年的老酒店還是破舊了一點，酒店還是有很多改進空間： 1. 馬桶上有沒清潔的尿漬，衹能墊紙巾才敢用。 2. 淋浴房的把手 塑料老化，粘手 3. 衞生間反味，味道真大 4. 地毯臟，發黴，應該是很久沒清洗。

環境不錯，乾淨衞生。

很好，表揚前台！

酒店環境清幽，有挺多小朋友玩的，攀爬架，沙池，波波池都有，中餐廳的涼瓜刺身很贊，服務也很好車停在樹下，離開的時候正好看到他們的銀髮管家李大叔在幫我吹樹葉，點贊

這次入住體驗特別滿意，必須好好誇誇依林小姐姐～服務態度熱情又温柔，全程耐心細緻，辦理入住高效快捷，還主動介紹酒店設施和周邊訊息，讓人一進門就覺得很暖心。遇到問題也及時幫忙解決，專業又貼心，細節感拉滿。酒店整體乾淨整潔，環境舒適安靜，房間佈置温馨，床品柔軟，住得很安心。從入住到退房，服務全程在線，性價比超高，真正感受到賓至如歸。強烈推薦這家酒店，前台服務值得滿分好評，下次出行還會首選這裏！