โฮมทู สวีทส์ บาย ฮิลตัน บูเรอิซอน

This was the worst experience that I have ever had. Could not use the paid reservation because room was booked in my Company's name instead of my name Could not call to change or add my name to the reservation. Each time I called and was prompted to English speaking input was directed to a foreign language. Ended up have to pay at the hotel out of pocket. My name is Elijah Demerson. I booked in my name, gave my email address paid with paypal. Don't even know how my company's name got involved other than in my email. Hated this.

非常舒適，早餐非常好吃，服務人員Mercedes非常專業熱情。

Room was roomy and clean! Beds were comfy, including the sleeper bed. There were 4 of us in the room but never felt cramped. Breakfast wasnt fancy but there was something for every tastebud. Coffee was delicious!

Nice room with lots of space to spread out. Kitchenette is available for longer stays. Plenty of restaurant choices in walking distance.

The staff is rude and unhelpful. Every time we asked a question we were treated like we were a bother. We booked through Hotels and paid in advance for Jan.21st - 25th, but were told by the staff that we could checkout early due to a winter storm and be fully refunded for the remaining two nights. As of today, January 27th we have no refund pending.

Clean, spacious, nice breakfast assortment. Appreciated ability to purchase a few food items in the lobby but obviously overpriced. Very helpful staff. This location perfect for Huguley Hospital.

We have stayed many times at this location. We will probably stay here again as well. However, this is the first time we encountered this problem: no hot showers. There was only lukewarm water at best, while at it's worst, it was cold. They said they were having "furnace issues". It couldn't be explained away as "It was cold outside" nor "It was busier than normal", as we have stayed here many times when both much colder and much busier. Otherwise, a normal, typical stay...nice enough employees, nice enough room amenities.

The miserable looking staff person at the desk saw me walk up and casually looked up with the most smut voice asking if he could help me...he looked as if he didnt want to be there and i was inconviniencing him. Then when he asked for my card, he asked "what kind of card is this?" To which, i answered that it was a mastercard. My card had a silly sticker on it...and he said i couldnt use it in the most condescending tone. He said since it didnt say my name on it that i could not use the card. I proceeded to peel off the sticker, damaging my card and then handing him a new one. Now, i understand policy but he made me feel like i was a low life trying to get a free nights stay. Why would i steal a credit card for an incidental fee. I was thoroughly disgusted and did not stay the night. I left and did not return.

Check in was super easy, room was ready and clean! Got the king bed room and was pleasantly surprised at the space and kitchen accommodations!