รีวิว โรงแรม ฮอลิเดย์ อินน์ ดีเอฟดับเบิลยู เซาท์ บาย IHG

My flight was canceled, so I booked a one-night stay at this hotel. Before arriving, I called the front desk to ask about the airport shuttle service and was told that I might need to wait about an hour for pickup. I waited at the designated hotel shuttle pickup area for 1.5 hours. During that time, I saw shuttle buses from Hyatt Regency, Super 8, and many other hotels multiple times, but never the shuttle from this hotel. I called the front desk again to ask for an estimated arrival time. The staff explained that the shuttle required about an hour because it had multiple drop-off locations (google map showed 13 minutes driving distance from airport to the hotel). I informed them that I had already been waiting for 1.5 hours, but they still insisted it would take longer. Eventually, I had to spend $60 to take an UberX to the hotel. When I arrived, I saw the hotel shuttle bus parked there without a driver. Since Uber service late at night is limited and expensive, reliable shuttle service is especially important for stranded travelers. We do not expect every hotel to provide an airport shuttle, but if the service is advertised, it should actually be available. Misleading advertising is not the right way to do business, and it damages customer trust. In addition, when I checked in and asked about the breakfast schedule, the front desk informed me that my reservation included breakfast for only one person. However, my booking confirmation clearly stated that breakfast for two people was included in the rate. I truly regret choosing this hotel for my stay.

This hotel was perfect to surprise my family when I came back to the USA

设施：good 卫生：good 环境：good 服务：good

Loved our stay here it was great and fast to check in and we absolutely loved the space in our room. The cleanliness was phenomenal and I would ABSOLUTELY stay here again. This is my favorite hotel so far! It was so convenient and we had enough space to relax and enjoy some TV and tons of storage space like a hutch AND closet. I'm very picky with certain things and this hotel checked off all my boxers.

出差行，感覺美國的holiday inn比國內的智選更上檔次啊，周邊不錯，可以閑逛一下，達拉斯之父，農貿市場，也是遇上了，吃上泰國菜，炒飯贊啊

這家酒店整體體驗非常滿意。位置優越，出行方便，周邊配套齊全。房間乾淨整潔，床品舒適，隔音效果不錯，休息得很好。前台服務熱情周到，辦理入住快捷高效。衞生打掃及時，細節處理到位。設施齊全且維護良好，環境安靜雅緻。性價比很高，無論是出差還是旅行都很合適，下次還會選擇入住，推薦給大家！

前台小哥態度特別好，酒店設施很新很乾凈

下午三點才能入住。有免費機場接送

房間很大，餐廳服務員很熱情！

服務好，熱情，推薦

有健身房，前台非常熱情，還免費送了方便麪，就是機場巴士不夠準時

機場大巴接機需要給酒店打電話安排，多有不便，距離機場15分鐘車程，環境不錯

有機場接送，方便