รีวิว ปาลาซโซ มอนเตเบลโล

Overall stay was good. Hotel location is good and can reach Downtown within 10-15 mins. Hotel surroundings are like a cottage with nice serene surroundings. Service at reception is very good. Service at breakfast area is mediocre and only scrambled eggs plus other some bacon and ham etc are provided if you signed up for breakfast. Other types of eggs like omelette, fried eggs etc are payable. Breakfast area is normal. Cleaning service is just ok and the staff does not speak English .

Incredible service. Beautifully designed. Clean and comfortable.10/10 shower water pressure. The location is a solid walk from the city centre, but it is scenic if you walk by Arno River. No taxis in city centre so walking or public transport is the only way to go. Highly recommend.

The floor in the room was stained and sticky probably have never been cleaned. After staying there for one week, the bottom of the hotel slippers was completely black with my foot prints looked terrifying. The rug around the bed looked dusty and dirty. For three days the supply of towels was missed or messed up. Even though I put on Do not Disturb light on, around 12 noon housekeeper knocked very hard on my door for a few times!  When I checked in around 7pm, I was offered a smaller room that I paid for online well in advance. After I found out, I had to insisted on my concern with the male receptionist for awhile before he “found” a better room that I was entitled to. Seemed tricky…  Nice hotel in hardware. Management issues to be improved.  Need washer and dryer on site for guest use.

Pretty good room, just a little bit far from downtown

The hotel staff was very helpful and professional and this made our stay at Florence really enjoyable. The rooms were clean, the staff always greeted us with a smile each time we left and returned.

Beautiful hotel, walking distance to main attractions and shops.

Lovely hotel with good service. About 10mins walk to the train station and walking distance to the duomo

Within walking distance from the train station so quite convenient. Got upgraded to a junior suite room with very spacious room and two beds (with one bed being sofa bed but still good). Very bright and tidy bathroom. Downside is the cleanliness is not to my expectation (some ashes on the staircase in the room and near the coffee machine) and the air-conditioner is too cold even though we have asked the receptionist to help switch off the air conditioner. Breakfast is a bit expensive (€28 pp from what I remember) so we didn’t get a chance to try but it seems that the breakfast is served in a very beautiful area.

No qualms

床正好對着這個空調面板的燈光，很影響睡眠

面積目前住的最大的，還有服務員幫忙引導到房間，把我的行李，放到了房間。 設施：比較新，也有中國電的插口，不過還是建議要帶轉接口，不然不夠用。 衞生：衞生倒是挺乾淨的，中規中矩，廁所挺大的 環境：有小花園，很像一個宮廷，離奢侈品區挺近的，佛羅衹要用腿就可以了，不需要其他的。 服務：服務非常好，很耐心的解釋，還有服務員引導到房間。還把我行李放到了房間，還會擔心東西不見，不過我自己個人感受沒那麼多三衹手。 唯一的缺點就是溝通下是用郵箱，然後要修改訂單很麻煩，多付了一晚的錢😭

Прекрасный отель с хорошим сервисом, завтраки выше всяких похвал. Замечательный внутренний дворик с небольшим садом. От вокзала не далеко, до основных достопримечательностей нужно будет прогуляться

感覺是很老的房子改的 衞生間通風很差 冬天洗澡都特別特別悶 衹要一進衞生間和朋友兩個人就瘋狂打噴嚏 床也睡的不舒服 設施：不好 衞生：一般 環境：不好

Очень хороший отель. завтраки очень очень вкусные. Персонал вежливый и доброжелательный.