It has now been three months since we visited the La Pirogue Resort in Mauritius, and the memories are still fresh in my mind. What a fantastic journey and a lovely adventure! The natural beauty and, especially, the people there are absolutely worth experiencing. The highlight of our stay was the staff: Kamla and her team (Sephora, Edilen and the others) took excellent care of us, making our vacation truly unique and unforgettable. La Pirogue is a wonderful location. The food was consistently delicious, and the expansive grounds offer plenty of activities and attractions. We will always cherish this vacation in our hearts, and we extend our heartfelt thanks to Kamla and everyone who contributed to our wonderful experience in Mauritius.
my wife, my four year old son and I received from one of your receptionists, Teesha, during our recent stay at your hotel. Unfortunately, our interactions with her left us feeling uncomfortable and unwelcome. From the moment we checked in, Teesha exhibited a dismissive attitude. She rushed through the registration process and responded to my wife's inquiries with phrases like, ”If you let me finish, I will tell you,” which felt unprofessional and unkind. On another occasion, when I asked for a bottle opener for two glass Coke bottles I had brought in from a corner shop, Teesha sighed and called a bartender without informing me of what she was doing. A simple explanation would have made the experience much more pleasant. Additionally, when I inquired about a karaoke session during dinner, her reaction was one of confusion. While she eventually provided the start time, I had to ask for the end time, which seemed unnecessary. A more proactive approach in providing information would have been appreciated. Each time we entered or left the hotel, Teesha’s demeanor was unwelcoming; she often appeared indifferent and did not smile. After we made an initial complaint to another receptionist, we felt that it was misconstrued and became a topic among the staff, which only made our experience more uncomfortable. While we appreciate the extra attention we received afterward, it felt forced and insincere. While we had high expectations based on your 4-star rating, unfortunately, our experience fell short in several areas. During a visit to the reception to inquire about Casela Zoo, I felt like an inconvenience. I asked what time the zoo opens, how far it is, the recommended time to leave, ticket prices, and how long it takes to explore the park. Teesha’s responses were short and lacked the detail I was hoping for, leaving me feeling unwelcome. Additionally, I encountered issues with the iron. While I understand there’s a 30-minute borrowing policy, it seemed excessive that staff were calling my room within 15-20 minutes and knocking on the door. This felt intrusive and made me question whether I was being treated fairly. Furthermore, the room telephone was not functional during my stay, and despite mentioning it several times, the issue remained unresolved. I also faced repeated problems with my room key card; it failed to work four times, despite my efforts to keep it away from mobile devices as instructed. The hotel itself felt outdated and in need of refurbishment. I noticed a lack of variety in the buffet options, and the presence of stray cats and birds scavenging for food was both concerning and unappetizing. Lastly, I observed that the luggage staff seemed to prioritize Mauritian and French guests, making our experience feel less valued. I wanted to take a moment to commend one of your staff members, Luqmaan, for his exceptional service during our recent stay. From the moment we arrived, he made a significant positive impact on our experience. Lu
Fantastic hotel with really spacious rooms and a lovely little pool area. Well worthy of its 3 star status. We had a sea view room with a big balcony and fabulous view. Room was well equipped and lovely and clean. Staff very friendly. Breakfast good, plenty of choice. My only complaint was the flies at breakfast, the patio doors were continually left open with the air con going full speed. Close the doors and the fly problem would disappear. I would have given 5 stars without the flies. We would definitely stay again.
I have been to Maradiva over 5times. This time was even more special. The service was 5+++, specially the “ WhatsApp / Butler service,”, you could ask Kanen anything and within minutes our requests were actioned with a smile. The food was created by one of the best chefs and sous chefs we have ever known. Thank you Maradiva for the “best in the world “ experience.
Отель с маленькими недочетами, но если не обращать на них внимание отдых пройдет хорошо. Месторасположение супер, все рядом. Море через дорогу, автобусная остановка в 50 метрах. За такую цену очень хорошо. Если вам надо пять звёзд это не сюда.
Non so cosa dire, se non GRAZIE a chi ci ha accolto a braccia aperte in questo residence modesto ma allo stesso tempo ricco di tutto ciò che serve. Il wifi funzionava perfettamente (anche se non ci interessava molto visto che eravamo in vacanza e non per lavoro), televisione funzionate ma mai guardata, tutto sempre pulito, colazione poco variabile ma sinceramente aveva tutto ciò che serviva per un inizio di giornata con le forze. il ragazzo che ci ha accolto, ci è rimasto nel cuore al punto che eravamo tutti tristi alla partenza e ci ha salutato dal taxi con una dolcezza infinita. Lo consiglio vivamente come soluzione per poter girare bene l'isola ed essere indipendenti. la piscina era stupenda, ma con quel mare non ci abbiamo mai fatto il bagno. la spiaggia dista 10 minuti a piedi così come il supermercato.
Amazing stay at aanari hotel. Great attention to detail by the reception team and restaurant team. My husband loved the chinese buffet with the large variety of snacks and i, myself enjoyed the italian buffet on Friday night. Our clean and spacious room had a balcony with seaview and we enjoyed our afternoon tea there. Great live entertainment on Saturday night - highly recommended to those who loves to dance! Sad to leave aanari hotel but we surely come again.