I have stayed at Grouse Mnt. a number of times I go to White fish for business. So on September 23, I booked a room online for one night on Oct. 9, depart on the 10th. A few days later my trip was canceled. my business appt. was changed. So on the 27th I called to cancel the reservation. I was told there would be a thirty dollars cancelation fee. even though I canceled two weeks in advance and 4 days after I made the reservation. There is no mention on the booking website about a ancellation fee. unless you go the the very botom of the page in very fine print and click on terms and conditions there you will find alot of double talk and maybe if you were a lawyer you might be able to figure out what it all means. So ”Buyer Beware” they have lost my business I won't be stay there anymore.
Traveled to visit Glacier National Park and chose this hotel to spend the week. Check in was seamless with Jason Tietema, who continued to provide excellent service throughout our stay. A+ for location, front desk staff: the location is a little over a mile from downtown Whitefish, a 24-hour grocery store within a block, and 30 min outside of Glacier National Park. A+ for amenities: one of the biggest benefits was the list of items the hotel had on hand to borrow, for free. Instead of having to pay money to rent bear spray they had it available every day for us to pickup as we headed into the park. They also had rice cookers, slow cookers, two sizes of blenders, to name a few off the extensive list. C for breakfast: the main breakfast attendant was NOT friendly or approachable. We asked if the blue jelly next to the oatmeal was huckleberry and she shrugged and said ”I don't know” and walked off. On a different day I asked if there was more half and half only to have it grabbed from my hand with a huff, with zero verbal interaction. Definite downer to start the day. D for housekeeping: this is what kept the overall rating from a 5. We requested housekeeping every day. Each day something that needed replaced was missed: paper towels, toilet paper, kleenex, kitchen towels. On our last day we returned from a long day in the park to find our room was not touched and we had used all of our bath towels the day before. Rhonda was quick to have a new set of towels sent to us, but housekeeping had left for they day and couldn't provide information on why they missed our room. I understand staffing is tough in that area as the peak season just ended and hope this hotel can find some dedicated personnel to keep. Overall, would definitely visit this property when visiting the area in the future.
We stayed here because we were going to Glacier National Park. Josephine greeted us with her beautiful smile! We felt right at home. I started working on a puzzle immediately they had laid out on table before a cozy fire while hubby was taking care of a few things. Kids came by and asked if they could help with puzzle and the answer of course was yes! The room we had was a suite. It was quiet, clean, comfy and beautiful. We stayed two nights. Breakfast was the bomb and the staff as well! We would definitely stay if ever in the area again. Breakfast was carnitas one morning and I think it was a chorizo hash another morning along with waffles, oatmeal, cereal etc. I think all the guests had a great time. Everyone was friendly!
Excellent property and stay. Note the property has been updated and the photos I see online are not accurate. The rooms are updated and much ‘nicer’ than in photos. There are many touches which provide a bit of home. Rooms were clean and well stocked. Coffee each morning and breakfast items. I often got breakfast the night before for the following day as the office did not open until 8. The owner and staff were kind. Bear spray available for borrowing. Laundry available. Hungry Horse was a nice base for entry to Glacier. I highly recommend the property and I would stay again.
10 of us stayed in the Mountain Chalet for 4 nights and it was perfect! We had plenty of space, all the amenities we could need, a beautiful view, relaxing hot tub, and easy check in and out. Tony, the owner, was so helpful and informative regarding Glacier National Park. This was a perfect location to stay for visiting GNP! We loved our stay and made some great memories. If we ever find our way back, we would definitely stay here again!!
The Springhill Suites was a great location when visiting Glacier National Park. The property was clean and updated. The staff was friendly and helpful. Miranda helped up with locally owed retaurtant suggestions and also helped us with a lost Amazon shipment, She is was very accomadating and eager to help. She is an asset to the Springhill Suites Kalispell and made our stay fantastic. The berakfast attendants made sure the breakfast area was always stocked and were also very eager to assist the guets. It was a perfect stay.
Was on a motorcycle trip with buddies. We got stuck in a rain storm and were soaking wet as we came in to Kalispell. Stopped here hoping we could get two rooms. David got us rooms quickly at a decent price. Nice clean rooms. Clean hotel. Laundry services was nice to wash and dry our gear. Pool and hot tub if you’d like. Complimentary breakfast was nice and a great way to start the day. Would recommend.
Excellent stay! Had a King Suite. Perfect accommodations. Very clean! Comfy mattress and bedding! Bathroom nicely stocked and roomy. Great price as well. Several wonderful restaurants minutes away. We were thrilled to find such a quality room at $100/night less than other properties in the area. Very friendly staff!!
The front desk staff was friendly and helpful. Our check in was easy. Our room was clean, and the beds and pillows were so comfortable. The breakfast was very good, and the hostess kept everything refilled. We only spent one night here as we were traveling to different places, but I would recommend this motel to others.
We were looking for an inexpensive room for our 2 day visit to Kalispell! By far the cheapest hotel and while you get what you pay for our stay was not bad. The room was dated and showed wear and tear but it was clean and the beds were comfortable. It came with a microwave, mini fridge and a small kitchen table if you wished to eat in your room. Continental breakfast was included. Over-all our stay was okay and we spent our money on what matters…the tourist experiences in Kalispell.