Please don’t make the mistake I made and read the reviews before booking. Is the place a complete dump…no…but most of the reviews are accurate regarding cleanliness and upkeep of the property. My family and I were there for six nights and housekeeping never came the entire stay. The room we had (104) had a musty smell as soon as we walked in the room and it was like the room needed a dehumidifier because it always felt moist in the room. Chair in room was covered with animal hair and looked like animal badly chewed up legs to chair. Place needs pest control for ants, spiders and other insects as I always saw (no bedbugs to report). Side door to building would not open with key and we were told their system was not working properly. Also, pool is closed just like all the other reviews say. As far as staff they seemed friendly but not sure what they did because there were a ton of them there but never had our room cleaned. Breakfast was better than what most are reporting and never had an issue finding what we wanted to eat. I would rate this hotel equivalent to a Super 8, but definitely not to the standards of a Marriott Hotel.
Catch a competition at World Wide Technology Soccer Park ride roller coasters at Six Flags St. Louis or cheer on the St. Louis Cardinals at Busch Stadium-all easily accessible from Heritage Inn and Suites St. Louis/Fenton Trademark by Wyndham. Off I-44 21 miles from St. Louis Lambert International Airport this modern non-smoking hotel is a favorite with business and leisure travelers thanks to free breakfast WiFi and parking as well as heated pools and 24/7 fitness and business centers. You will also be minutes from dining options and Fenton Shopping Center.
JJet429592659082024.09.09
Room was not vacuumed, hair covered the tub and floor, toilet had hair and pee everywhere. Mirror was filthy. Someone had pulled the plug out of clock radio and left it plugged in. I went to unplugged radio and grabbed live wire. There were construction workers living at the hotel. They were sitting in the hallway, even right outside our door, playing music loud, standing in the hallway all the time, on the phone at 7am taking on phone very loud. We all felt very uncomfortable and unsafe. The hotel next door was closed down for some reason, which was part of theirs, and all the guests that were staying at the hotel were switch here. They didn't even inform the guests. Just left a sign on the door, check into other hotel. So they normally use the big kitchen at other hotel but since it was closed there was NO nighly reception and breakfast was horrible. All done by microwave. Coffee grounds in coffee 3 days in a row! Breakfast was super greasy. The pool had to be treated with more chemicals because overgrowth and no sign posted. A worker told us about it. The room kept changing the temps back to 74. We asked for connecting rooms and one room was on one end of the hall and the other one was clear other end of the hall. So much for family staying together!!! Room key didn't work on 2nd day. The front desk seemed annoyed that we were there. They didn't bother telling is about the reception or breakfast. We will not be staying here again. Also maid cart left in hallway all 3 days. And no pool towels on 2nd night stay. Hot tub was warm and not strong and next night super hot and strong. People were vaping and smoking everywhere. Everywhere smelled of smoke. Bathroom was so small you could sit on toilet and wash hands. Shower wasn't hot. And when you pulled on shower lift up not only half the water went to the shower head. Strong smell of **** inside and outside of hotel.
Overall, no real complaints. For the price, I'd have expected a bit more in terms of room size or amenities. With Pear Tree being the ”cheaper” Drury Inn, I'd expect to pay less. That being said, it was a satisfactory experience with clean rooms, friendly staff, and a lovely pool. We will miss our rope bubbles.
I arrived and was greeted promptly by a gentleman at the front desk. After taking care of the incidental hold, he handed me my key cards and directed me to the elevators. My room was large and very clean. It wouldve been helpful to have a guide of channels for the tv and washclothes in the room. The breakfast was ok with scrambled eggs, chicken patties, pastries, waffle makers, and 4 types of cereal. If I was more hungry than I had been, the selection could've been better. It is located near a ton of eateries and shopping.
JJet42959265908Room was not vacuumed, hair covered the tub and floor, toilet had hair and pee everywhere. Mirror was filthy. Someone had pulled the plug out of clock radio and left it plugged in. I went to unplugged radio and grabbed live wire. There were construction workers living at the hotel. They were sitting in the hallway, even right outside our door, playing music loud, standing in the hallway all the time, on the phone at 7am taking on phone very loud. We all felt very uncomfortable and unsafe. The hotel next door was closed down for some reason, which was part of theirs, and all the guests that were staying at the hotel were switch here. They didn't even inform the guests. Just left a sign on the door, check into other hotel. So they normally use the big kitchen at other hotel but since it was closed there was NO nighly reception and breakfast was horrible. All done by microwave. Coffee grounds in coffee 3 days in a row! Breakfast was super greasy. The pool had to be treated with more chemicals because overgrowth and no sign posted. A worker told us about it. The room kept changing the temps back to 74. We asked for connecting rooms and one room was on one end of the hall and the other one was clear other end of the hall. So much for family staying together!!! Room key didn't work on 2nd day. The front desk seemed annoyed that we were there. They didn't bother telling is about the reception or breakfast. We will not be staying here again. Also maid cart left in hallway all 3 days. And no pool towels on 2nd night stay. Hot tub was warm and not strong and next night super hot and strong. People were vaping and smoking everywhere. Everywhere smelled of smoke. Bathroom was so small you could sit on toilet and wash hands. Shower wasn't hot. And when you pulled on shower lift up not only half the water went to the shower head. Strong smell of **** inside and outside of hotel.
ผผู้เข้าพักOverall, no real complaints. For the price, I'd have expected a bit more in terms of room size or amenities. With Pear Tree being the ”cheaper” Drury Inn, I'd expect to pay less. That being said, it was a satisfactory experience with clean rooms, friendly staff, and a lovely pool. We will miss our rope bubbles.
ผผู้เข้าพักPlease don’t make the mistake I made and read the reviews before booking. Is the place a complete dump…no…but most of the reviews are accurate regarding cleanliness and upkeep of the property. My family and I were there for six nights and housekeeping never came the entire stay. The room we had (104) had a musty smell as soon as we walked in the room and it was like the room needed a dehumidifier because it always felt moist in the room. Chair in room was covered with animal hair and looked like animal badly chewed up legs to chair. Place needs pest control for ants, spiders and other insects as I always saw (no bedbugs to report). Side door to building would not open with key and we were told their system was not working properly. Also, pool is closed just like all the other reviews say. As far as staff they seemed friendly but not sure what they did because there were a ton of them there but never had our room cleaned. Breakfast was better than what most are reporting and never had an issue finding what we wanted to eat. I would rate this hotel equivalent to a Super 8, but definitely not to the standards of a Marriott Hotel.