European family with 3 kids.
With 3 kids it’s always difficult to find a suitable room with 4 beds. Here it was the same. They don’t provide an extra bed but they were trying to find a solution. Either 2 separate rooms or convert the couch into a bed so it worked out well.
Chinese breakfast.
Clean! Lovely pool, lovely garden, beautiful hotel! Kind service and very responsive. Pick up service from the ancient town whenever we want!
Wonderful. The hotel is beautiful with the stream and goldfish. The staff could not have done more to make our stay perfect. It's a bit of a walk up the hill from the ancient town, but they have a golf buggy you can request to take you. The afternoon tea is a delight and the hotel restaurant served us a delicious dinner.
Fabulous stay at Snowy & Sunny home stay. Staff are all very friendly n helpful. We r served with ginger tea at checkin n checkout. Also served with warm milk in the evening. Very thoughtful gesture. We were also given detailed instruction of how to tour the old town area n where best to take photographs. Location is abt 1-2km outside of old town area, but there is free shuttle bus that took us there. We were upgraded to a suite. Huge bedroom n living room n bathroom. Spacious n clean n very tasteful decor. Breakfast consisted of noodles, congee, dumplings, soybean milk n fruit. Very yummy. Highly recommended home stay!! 👍👍👍
แปล
คำตอบจากที่พัก: Your approval and affirmation are the expected results and the driving force for us to move forward. We will do our best to bring you the best service, and hope that the trip to Xueqing will be a beautiful one in your journey. Xueqingji is located in the Mid-South Mountain of Fenghuang Ancient City, with a quiet environment, rich public area and various experiences: special parking lot, shuttle bus from the ancient city, watching movies in the Qing Dynasty, courtyard parent-child swimming pool, enjoying refreshments in the library, Mu Si mattress, etc., which can make you and your family slow down, relax and enjoy rare relaxation and comfort. Chongwen Book Collection Bar is a good place for people to read and study quietly. Grateful to meet, this peace of mind, Xueqing waiting for the old friend to return!
ผู้เข้าพัก
Serene Mountain Family Suite
เข้าพักเมื่อ ส.ค. 2023
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 18 ก.ย. 2023
Definitely the best hotel and home stay in Fenghuang. The experience was amazing. The hotel services and hygiene is a 10/10, the staff is so kind and always available. You can feel how big effort they put on the customer experience.
By the way, lunch in their restaurant is probably the best in the whole town, amazing produce and cooking technique, the best way to try Hunanese food.
The whole team was amazing, but our main host, XiaoYang “小杨”, was so incredible. He really makes you feel special, lever service in town 100% sure.
Highly recommended.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay and that we were able to meet your expectations.Here, we strive to provide exceptional service and create memorable experiences for our guests, and it's incredibly rewarding to know that we succeeded in doing so during your visit.
Localização fantástica e quarto muito confortável ⭐️ os anfitriões foram super disponíveis, ajudaram-nos com o transporte para a estação e com o roteiro durante o dia. Decoração fantástica, jardins incríveis. 10/10 💕 cidade apenas a 15/20min a pé.