โรงแรมใกล้ FMPB, LTI FRIDKOTในFaridkot

Had the misfortune of booking and staying at this hotel. Service standards don't exist at all. Guess a night shelter will have better service standards!! 1. My experience started immediately after checking in late in the evening...blaring music, loud guests abusing in the rooms. Upon requesting for a room change, the front office manager had the audacity to say 'music sound is not too loud' and can't control how people speak...really at 2330hrs in the night!! 2. AC switches off at 0130hrs. The housekeeping team is sent to my room to fix the problem. They too were doing the same that I had tried...hit and trial!! The guy couldn't but it started working after I 'hit' the switch. Surprisingly there was no one from the maintenance or engineering team. 3. Cut to day 2...request for a packed breakfast as I had to leave for a morning event with my daughter. Comes a cut and dry response...'our management does not permit us to pack breakfast'. All I had asked for was the sandwiches and fruits to be packed in a box which were anyway there on the buffet. 4. Come back to the room in the evening...call housekeeping for some towels and water bottles...it's been an hour and counting. Have called the front office thrice for this request. 5. I finally get the towel after an hour and a half that too after threatening the hotel. 6. Now I am told that I need to call room service for them to place water in my room as it's not housekeeping's job. Really...is this their customer service?? Never again will I come here and stay and strictly recommend others too to AVOID this hotel.

Hotel right location cener poit firozpur city. Good loctaion morning brekfast nice room service good.

I have bewn staying in this hotel for last 6 years, its always a good expwrience, my last visit added surprises for new dishes in menu card, which i always wished. I always prefer a garden view room, which includes lovely natural daylight and night sight seeing of garden lights. Apart from non veg tandoori ( which is my husbands favourite) food i love the humble and professional staff who always win our heart. I highly recommend travelers, who are looking for a hygienic and cool place, to have a stay at three palms. 5* ratings !

Good and decent staff.. cleaning is very good...Food is best in taste in area. Service is very fast . I always prefer to stay here in my every visit 👍

This is the one of the best property in Batinda starting from check in to till check out everything is fine .Rooms are spacious and clean also all the staff are soft spoken and supportive specially Manjeet Kumar ⭐⭐ from the billing section and Suraj from housekeeping thanks for the support for a wonderful stay.we will come back soon.✨✨✨

It was good stay but you need to improve hotel housekeeping services as many time i have to ask for a single thing. Also there was no water bottle where available. I have reached by 11pm and left by 9am but paid for full day but not received services as expected