My partner and I stayed at the Homewood Suites for a week when they started their new job in Fargo. I worked remotely from the room. We had a great experience! The room was clean and it was awesome to have a kitchen in the room. I had meal prepped my lunches before I came, so it was great to save some money with the kitchen. We enjoyed the pool facility and hot tub. While we never did make it down to the gym, it had pretty decent equipment. The breakfast was pretty good as well! Always hot options like eggs, some form of breakfast potatoes and meats, oatmeal, waffle maker, etc. I appreciated the house keeping staff. They were always friendly and helpful! Actually, everyone we interacted with was friendly and helpful. Working remote was comfortable as well! I had a desk and reliable internet connection. While the desk chair wasn’t the most comfortable, it was still nice to be able to have a designated work station for the week. We definitely plan to stay there again! I would also suggest it to family and friends. Good value, clean and what I expect when I stay at a hotel. I wanted to leave a positive review because the last few hotels we have stayed at didn’t meet our expectations. Good customer service is hard to come by these days, and Homewood Suites is doing it right! Keep up the good work!
I have been a Hilton Diamond Member for a long time and I cannot remember being treated this well in recent memory. When I arrived at 12am due to a bad delay in my flight, the night auditor greeted me, gave me my room keys and offered me a couple drinks to take up to the room. He even identified an issue with my reservation where my account didn’t get linked to it. It was corrected, however, I had a room where they had snacks in room. It was replenished regularly and I was very appreciative. They did do housekeeping one night - I did not ask them to (in COVID times that may be a negative to some) but it was a nice touch on an already wonderful stay. Believe me when I say don’t go anywhere else - these people take care of you.
RRitaP626I stayed at this hotel 6 years ago, but will have to say I was disappointed in my stay this time. The positives: the location was great for the agenda we had in town, the young lady at check in was friendly and efficient, bed was very comfortable, very quiet even though hotel was pretty full, we could have our dog with us. The negatives: our room had a weird smell that was very strong when entering our room, we opened our window to try to get fresher air, the carpet did not seem to have been vacuumed well as I kept stepping on little pieces of gravel, no luggage rack, there are no towel racks in bathroom even for the handtowels, utensil drawer was missing a fork. Overall, just did not seem to be kept up to the level that I had expected.
PPryscilla LI owe a HUGE THANK YOU TO ALL THE STAFF in Fargos Comfort Suites!!! I seriously couldn't have asked for better hotel than this one. They have been SUPER SUPER HELPFUL and so amazing to myself and my toddler! They've gone above and beyond helping us and working with us on a day to day basis. Total Patience and hands down to this place! AMY the gm has been nothing but fabulous and caring. Thank you Amy and front desk staff housekeeping and everyone of the wonderful staff for making us feel so welcome and very safe comfortable and your patience and understanding. You really don't know how grateful I am of yall!! Ty PLS and kieara
Pros: Inexpensive; Friendly staff Cons: Pretty much everything else This hotel is desperately in need of a total overhaul, or a shut-down. Nearly everywhere in the rooms and hallways is filthy, dilapitated, and gross. Just a few examples: - Filthy and torn carpeting in rooms and hallways - Constant smell of old smoke - Bathroom and shower stall were in poor repair, and had rust and mildew all over - Mattresses were clearly very old, in that they were saggy and stained. Fortunately, we didn't find any bedbugs. - Sofa in our room was so gross that we used bedsheets to cover it for sitting Really the only positives are friendly staff, an OK free breakfast, and a very low price. However, there are substantially better choices at this price point or for a small amount more. I'm somewhat surprised that Choice Hotels, the parent company, hasn't shut this place down yet.
KKaitlin MStaff is friendly and if you are in need of anything they get it to you right away. Rooms are comfortable and roomy. Love how they accept pets and there is no pet fee. The location is great close by the mall and restaurants.