We booked 2 nights here to finish our holiday in Lebanon and it was the best decision ever. The hotel sent us a taxi to pick us up from the airport and when we arrived, we were greeted with cups of coffee. The staff was very lovely and helped us a lot. The rooms are bright and gorgeous, the pool is so beautiful with a view to the mountains where we had lunch which was delicious.
All in all our stay was amazing but we encountered some issues like when the electricity goes the WIFI is down and a hotel like yours should manage to have a UPS to keep the WIFI up and even make sure that electricity in the elevators are on!! A feedback try to install solar panels where you will be more sustainable and at least in summertime you will not have any outages!! Also the TV channels in the rooms were not good at all we were not able to watch anything at all!! Again the service was great the staff were amazing and the food out of this world!! I would recommend my friends to go up to your hotel but again I encourage you to take care of these small things to make a better impression!!