I travel year round across Virginia for work. I stayerd for 4 nights and my experience in this hotel has been by far the worst. The morning manager Yvonne was horrible, so rude, pretending she was busy typing and dismissing my request- zero people skills. She will only smile and help white men. She wanted to charge money for water bottle. I am a silver member so I can have water for free. Only one service person was kind, always smiling- Doris she clean the liking fridge in my room at my arrival. The rest of the service help when requested towel would ignore me and instead of assisting me they were in the breakfast room serving themselves oatmeal. The evening manager were very kind and the apologize for the sour experience with the morning manager- Yvonne and her cleaning crew, however I was never offered a compensation- such as point or a free snack. I will never stay at this hotel. I am normally traveling to this area 2 to 3 times a year and I stay a week at the time.
Really great spot for multi week business trip stay. Conveniently located to I-66, as well as all the businesses, stores, restaurants, that the City of Fairfax has to offer. The staff here were exceptional, very friendly, made comfortable conversation, greeted me by name, handed me my mail when I walked in through the lobby door, and definitely made this feel like a comforting place to return to at the end of each day. Definitely recommend to anyone needing a multi week or multi month place to stay in the Northern Virginia area.
I wouldn’t have written a review had it not been for Shaham’s exceptional service. He was extremely accommodating and super courteous during my stay. The breakfast was more than delightful and I got to enjoy chatting with the front desk on more than one occasion. Thank you again Shaham!
I stayed here for three nights while attending training. Hotel room was quiet and clean. Water was nice and hot if needed. Bed was very comfortable. Staff was very friendly, professional, and nice. The hotel is right next to the interstate but was fairly quiet on the inside. Could hear a little car traffic and air traffic noise but was nothing loud enough to bother me. One thing the hotel did not have that I wish it did was a pool and hot tub. Other than that it was a pleasant stay.