Service: Front desk staff was extremely friendly and cheerful. Same goes to the food & beverage guest facing staff. We were treated well throughout the hotel with no gaps in service or attention. Breakfast selection was fresh and having the opportunity to try traditional “convent cakes” is a real treat. The lobby bar is very quiet but it’s a good place to come for an afternoon snack (sandwiches, toast with butter, potato chips/crisps). Facilities: Wanted to use the outdoor pool but the weather was too cold to go swimming. No fault of the hotel. - does not have an elevator, not good for elderly guests. - parking is limited, call in advance to get a spot or drive around the city to find an empty spot like we did. - driving to the hotel is tricky as the location is in the historic city center with very steel and narrow roads. - free WiFi and good connectivity throughout. Hygeine (overall): Although the convent is centuries old we find the common areas very clean and full of sunlight. Only area we find to be dark are the interior corridors towards to swimming pool and another set of hotel rooms. Antique furniture and the display of azuleju and tapestries were very well done and well preserved. Rooms: We stayed on the 2nd floor and had a nice view to the Cathedral. The rooms were clean and very basic. Loved the hotel using local Portuguese brand Castelbel for shampoo/soap and the body lotion. - does not have hot water kettle (some hotels you need to call to have it delivered to the room, we did not do that this time) - acoustics are quite powerful especially the noise from the corridor to the room. - need to confirm a breakfast time slot the evening before. All in all, our stay was pleasant and I had one of the best sleeps. It was so close to major landmarks and will certainly come back to stay.
LOVED THIS HOTEL! We stayed here two nights while on a Country Roads of Portugal tour. Great location-perfect actually. You are away from the City Town Square but only a 10 minute walk from the hotel where it is quiet. The room was spacious with all the the amenities you would expect from a high end hotel. The breakfast was lovely and plenty of choices and stations. Would stay here again in a heartbeat. Evora one of my favorites!!
First the good. Most of the staff are very nice. The bar and restaurant area are pleasant and so is the pool area. Water pressure in the shower is good. However, this is not up to 4 star standards. The rooms are dated. The doors don't fit properly and there are gaps. It is the first time I have seen a shower curtain over a bath in an hotel in many years. The TV is a very small free standing TV. There is a terrace but it only has one chair. On our second day after housekeeping had been we were faced with stained bath towels, we took them back to the housekeeping room but there was noone there so we swapped them with unstained ones. Certainly not acceptable in any class of hotel. The restaurant is nice and the food is good, but only buffet. Breakfast is extremely noisy because the hotel caters to coach parties and conferences. The breakfast food is nothing great but ok. The pool area is nice but although there is a member of staff in the pool bar area you have to get dry and dressed to go into the hotel to get food and drinks, not really great for a supposed 4 star hotel. The pool also was full of flying ants,/mosquitos on the first day, although there were a few less on the second day.
ผผู้เข้าพักWir hatten einen wundervollen Aufenthalt in Evora und haben uns das MouraSuits Hotel gebucht.
Der Check-In war super freundlich und wir durften unser Zimmer sogar eher beziehen als angegeben.
Das Hotel bietet einen extra Parkplatz, sodass wir auch keine Probleme hatten unser Auto abzustellen.
Wir hatten ein Superior-Room für 2 Personen mit Blick auf den Pool. Das Bad ist wunderschön ausgestattet mit einer Regendusche.
Der Pool ist auch angenehm kühl gewesen, aber nicht zu kalt.
Das Frühstück war ein Traum. Wir konnten uns unsere Eierspeise dazu bestellen ohne Aufpreis, es gab diverse frische Säfte sowie Käse und Wurstaufschnitt, Gepäck etc.
Wir kommen auf jeden Fall wieder.
Wonderful hotel in Evora! The hotel was well located, quiet part of town but near all sites we wanted to visit. Our room was spacious, comfortable and clean and had a lovely view of the courtyard. The hotel’s breakfasts were delicious! The staff were all very friendly and helpful. The underground parking garage was a real plus because driving and parking in the old town could be challenging. The hotel is just inside the old walls. We would definitely highly recommend it! We stayed 2 nights.
ผผู้เข้าพักDas Personal ist sehr hilfsbereit und freundlich. Zimmer haben eine angenehme Größe. Einzelne Zimmer haben nur ein sehr kleines Fenster deshalb ist der Raum sehr dunkel. Frühstück war gut, frisches Obst, Joghurt usw.
die Rühreier waren nicht so unser Geschmack. Wir würden auf jedenfall wiederkommen.
Great location, but tremendous difficulty getting our small vehicle into their underground garage as it was tiny and tight. Within walking distance to the major historical sites and restaurants. Efficient and friendly reception. Rooms are small, very clean and comfortable, basic but modern.
This is not your normal, Nice ibis. It’s really down at the heels in every way: carpeting, Wi-Fi speed, threadbare towels, weak a/c. But it’s cheap and located very close to the gate of the old city. Fabio at the front desk made up for some of the shortfalls. He was knowledgeable and helpful. He explained that all the parking, even underground, was free because of the remodeling. The street noise in 207 was bad, but they were completely full, or I’m sure they would have given us a room on the backside (request that). An odd thing was that when the Accor app says the hotel is full, sometimes one can find a room on ***********. This time, booking said no rooms, but the Accor app had one, twin beds albeit. If you don’t spend much time in the room, this hotel is a good find. Ask if they’re still remodeling.