Lovely hotel just next to the Krämerbrücke, one of the most spectacular sites in town. Very friendly staff, easy check in. Fantastic bed, rooms are fairly small, but well equipped and modern, good and quick internet. Breakfast is fantastic with lots of fresh food and an amazing choice. Parking can be booked in their garage for 18€ per night. Location could hardly be better. All in all an excellent price- service ratio. I will be back!
An excellent hotel in a lovely city within easy walking distance of all the major attractions. My room was basic but clean, the staff on reception friendly and helpful and the breakfast (included in the price, unusual in Germany) was tasty and (although the hot options were poor and a little cold) there was a wide range of other options. A good value, centrally located hotel!
Old School, oder anderes Wort für altbacken, das wäre schon eine Zusammenfassung, die dem Hotel aber nicht ganz gerecht würde, also der Reihe nach: Die Lage des Hotels ist meiner Ansicht nach die beste, die man in Erfurt haben kann. Es erfolgt eine freundliche und professionelle Begrüßung, allerdings ohne darauf hinzuweisen, wie man ins Internet kommt - und man kommt kompliziert ins Internet ;-) Dem Gast bieten sich relativ kleine Zimmer (Kategorie Komfort, immerhin - da möchte man nicht in der billigeren Kategorie wohnen!) Die Zimmer sind tatsächlich recht altbacken, das Bad indes ist modern, groß und hübsch. Die Matratzen sind sehr gut! Der Servicegedanke eines ”Superior”-Hotels zeigt sich etwas darin, dass die Programmzeitschrift beim aktuellen Datum aufgeschlagen ist. Aufgeschlagen sind allerdings auch die Vorhänge des zum Westen gelegenen Zimmers. Dies hatte zur Folge, dass zum Einchecken um 18 Uhr im Zimmer gefühlte 40 Grad herrschten. Ginge noch, aber das Zimmer hat KEINE Klimaanlage! Das Hotel verfügt über ein gutes Restaurant und die Preise der Minibar sind fair. Die andere - die Hausbar - liegt leider direkt neben Zimmer 103. Die Terrassentür der Bar liegt einen Meter entfernt zum Fenster des Zimmers. Man kann also das Zimmerfenster nicht öffnen, weil sonst Lärm und Zigarettengestank ins Zimmer kommen! Das ist höchst ärgerlich, und allein dieser Aspekt hätte mich dazu gebracht, der Hauptaufgabe eines Hotels, nämlich für einen guten Schlaf zu sorgen, nur einen Punkt von 5 zu geben. Zusammenfassend muss ich sagen, dass ich die Schwierigkeiten eines privat geführten Hotels durchaus sehe, aber wie dieses Hotel zu der Kategorie 4* Superior kommt, ist mir absolut schleierhaft. Außer beim Preis: 117,-- € für eine Person im Doppelzimmer ohne Frühstück sind 4* Superior-Niveau, hier deutlich zu viel!
We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo
Staff were very pleasant but there was very little English spoken. As in many hotels we stayed in Germany, there was only one black tea bag in a double room meant for two people! Very strange. One thing to note for all guests is regards to the safe. I could not work out how to key-in my own personal code number to lock/unlock the safe, so I went to reception and they gave me a slip of paper with a four digit code on it. I said that I wanted to enter my own (secret) number and was told that this could not be done! I argued that it should be possible to key in my own code but they said that I could not. I was not happy but had to accept it. Later I remembered a safe in another hotel where you could change the code by pressing a reset button on the inside edge of the door toward the hinge. I tried this and it worked. When I Checked out I left them with a written instruction in German (using an online translator) on how to change the code.
A stay at IntercityHotel Erfurt places you in the heart of Erfurt, within a 15-minute walk of Angermuseum and Stadtmuseum. This hotel is 0.7 mi (1.1 km) from Museum für Thüringer Volkskunde and 0.8 mi (1.2 km) from Kramerbrucke.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Erfurt? This hotel has 2410 square feet (224 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 153 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Drei Tage waren wir im Hotel Weißer Schwan. Zimmer waren sauber, Betten gut. Auf Nachfage bekamen ein zusätzliches Kissen. Die Dame an der Rezeption war sehr freundlich. Minuspunkte: Wenn man nach einem langen Tag ins Hotel kam, bekam man leider nichts mehr zu trinken. Und das wäre so schön gewesen auf der schönen Terrasse! Das Restaurant ist wohl dauerhaft geschlossen, das sollte auf der Homepage kommuniziert werden. DAS Frühstück war ausreichend. Aber die kleine Wurstplatte mit in kleine Stückchen geschnittenem Schinken oder Wurst war unappetitlich und ziemlich dürftig. Wenn man um etwas Nachschlag z.B. von Salamiwurst (4 kl. Minischeibchen lagen auf der Platte!!) bat, wurde man gefragt, wieviel man haben wollte und es wurde auf einem Tellerchen gebracht. Vielleicht waren wir um 9 h die letzten Frühstücksgäste, aber man kann schon eine frische Wurstplatte und auch ungefragt Nachschlag erwarten. Auch nach Toastscheiben musste ich zweimal fragen. davon wurden dann auch 2 Stk. gebracht. Schade. Insgesamt finde ich das Preisleistungsverhältnis schlecht. In einem Hotel erwartet man Rundumservice. Zumindest eine Bar für abendliche Getränke. Der Titel Hotel Garni oder Pension wäre für dieses Haus treffender.