Rooms were clean, staff beyond nice and everything we ate at the restaurants was delicious. The only recommendationI can think of be that a bathroom in the pool area would be great especially if you come with children. The views are awesome and you have everything you need in the rooms.
The city view was beautiful, the room aesthetic was cozy and the staff were delightful 9/10 recommend. The reason for not 10/10 is light sleepers will struggle to sleep. Not a problem for myself and my party but the streets are loud and i know some light sleepers will find it bothersome.
I would rate my visit as a 5 but a bit noisy with children at night. Not a bad thing because it good to see children at a hotel that is family oriented. My wife and I brought my granddaughter to visit. The hotel owners have recently remodeled. Very nice now with the electrical outlets, lighting and modern card access. I was pleasantly surprised and plan to return on our next visit to Ensenada. the price was good also and quite affordable for a semi-retired person.
We only stayed one night, but we had a great time. The receptionist was a friendly, clean hotel. Safe. The view from our third room floor was really nice. We had Breakfast in their restaurant patio area, it was really good, the wait staff was friendly and very helpful. Check-out was easy. Wish we could have stayed longer to go to the vineyard they have in Valle de Guadalupe, close to the main street, very walkable it's a free tour to theirs. We will defiantly come back and stay longer
The only reason I chose to rate 4 stars this hotel is because its rates. I got a two bedroom room for one night at $110 and then, two nights after, I've tried to book another one and got a $220 price. That's not reasonable or logical. Even from a hotel standard. For a $100 rate, this hotel is pretty neat: comfortable, practical, clean and useful. But it's a professional type of hospitality, nothing special, just homogeneous in its services. Otherwise, is too expensive.
What a great family owned winery/hotel. The staff was amazing, in particular Humberto and Gabby. Very welcoming and even upgraded us to a junior suite and early check in. The wine was delicious, the tour was very informative. They arranged a driver to take us to several local wineries and Humberto recommended a great spot for dinner. They ensured we got to every stop without any issues and Humberto even met us at the restaurant to ensure we made it there. I cannot say enough great things about this place. Thank you so much for a memorable trip to Valle and we plan to return to this beautiful property.
This hotel was the only available option during our weekend stay, we were there only for a single night but it is truly one of the most mediocre stays we’ve had. Although a lot of things are bad, there are some things that can be saved and maybe with some changes they can go from 2 stars rating to 3 stars, nothing more. Let’s start with price to room quality: We paid ~ $220 for a room with a single window facing a hallway, no natural light included in the price. The room itself was meh, but for the price, you expect better. The worst thing about this hotel is their check in policies; first of all they will NOT give you your room before 3PM. I’m not sure if they are backlogged with cleaning or short in staff but they are adamant to give something earlier even if you offer to pay extra. Everyone is in the same boat so usually everyone is in a queue at 3PM. We came at 3 exactly and there were 5 persons ahead of us, it took the staff 30 min + to process everyone, they have the slowest check in experience I’ve seen in my life with multiple steps, signing papers and them taking your identification to scan those who knows why. They are also like hawks asking for how many people per room and asking ages as well, basically trying to milk down to the last cent. The next awful thing is the parking situation. They tell you that if you are coming in late you will not get a parking spot on premise but you have to park in another lot about a block away through the downtown of Ensenada. No parking for this price?! In 2022?! In this economy?! What kind of joke is this? If I’m a guest I should be at least assured a parking spot, more over if you have multiple rooms, this is beyond stupid, do they have more rooms than parking spots? Who planned that? Is anyone squatting multiple parkings? Anyways, if you come late be prepared to walk the empty streets in the night risking getting mugged. The only reason why I’m not giving this garbage hotel a 1 star rating is because I genuinely felt that the room was clean when we entered so props to the cleaning staff that they are the only ones pulling their weight, but in general, not recommended