Travelodge by Wyndham Edmonton West

The breakfast was good enough. The location is close to almost everything and the staffs were great! They had a pool with a slide and it looked fun but we didn’t go because it was cold for us.

This hotel stay was terrible. We were booked for a month because our building construction was delayed. My brother is deaf and has a service dog. He was kicked out of the breakfast hall and the restaurant for having her with him, even though he could show that she was a service animal. We found a cockroach in the room. Over all this was a nightmare. When we complained to the Manager, he stated that he would investigate and find out from head office what the protocols were for service animals at their hotel, to which we reminded them that their protocols cannot go against the laws. We checked out a few days early and chose to stay in an apartment for the time being instead.

No main floor put on 5th in 507 Furniture outdated Arm chair all ragged like a cat clawed the chair.

Great convienet place. Staff are amazing. Hotel tub was nice and hot!

Been here many times for overnight stays and we appreciate the value of what you've paid for. Something different I just noticed: the breakfast area is not as well kept as before with this younger attendant unlike the older lady before, not proactive as well in refilling food and supplies. Other than that everything's fine.

The room key always has trouble opening the door, even we didn’t put the key close to the credit card Don’t know why the day before check out, no cleaning service in the room we booked for 2nd floor, cause we check in late, they gave us the main floor that room was terrible until we complained & changed to the 4th floor, the room way better than main floor

Left our keys in the room and the front desk gentleman was kind and efficient and quick to get us a new one and comforted us that it was no problem at all

Not enough outlets in the room. Breakfast was horrible.

We used to always stay at this hotel when visiting Edmonton close to the West Edmonton mall with a waterpark but this time all staff is changed no familiar faces. The pool and hot tub area was gross. The pool wasn’t full of water. The hot tub had a weird smell to it. It was disgusting. There were some young adult men jumping into the pool splashing everyone and nothing was done about them while there was a worker present our room bed was clean, but the carpet was dirty. Walls were dirty lampshades dirty bathtub dirty shower curtain smelled sour and there was a roll of paper towel with only enough for two uses on. It asked housekeeping for more toilet paper told us we had to ask at the front desk seen another housekeeping lady asked her for toilet paper and She said that there were no supplies in which I responded. How am I supposed to use the bathroom in my hotel room that I paid for and she suggested not sure what is going on at this hotel but this time I was highly disappointed and paid away higher rate than I normally would due to the long weekend.