Royal Hotel West Edmonton, Trademark Collection by Wyndham

Location is good, restaurant service is great  ,and the front desk is good. The interior of the hotels, hallways,and entrances to the rooms are  very dirty and  unvacuumed . THE WORSE are the towels ,I went and bought my own towels as I would not dare use the hotel towel, old, some had stains, extremely smalll and worn out,I would be embarrassed receiving a guest with those towels, I have been in many hotels and this one was not one of my favourite.This hotel has great business facilities, but internally it needs some attention in terms of cleanliness.  I saw the same garbage at the entrance to my room and in some of the hallways, and 3 days later, it was still there.

overall it was a good hotel and the location was great. It was nearby to Mcdonald’s and Seafood City!

My experience at this hotel was far from satisfactory. After hanging the "Do Not Disturb" sign on the second day, no one came to clean the room for the following days, and the trash was not taken out. The front desk service was poor; the staff was very unwelcoming and less friendly than a random person on the street. The room's facilities were quite outdated and in need of renovation. The only highlight was the breakfast, which was diverse and tasted good. Overall, I would not recommend this hotel.

Very clean and nice

The hotel is very close to the water park, driving about 8 minutes, near the KFC, Walmart, the hotel's breakfast is also not bad, but the facilities are relatively old, like many years ago, the hotel's service in general, just started to check in when I saw to take a lot of luggage no one to help take a little bit of the face of the expressionless.

for Second time stay at Royal hotel we had a good and pleasant time.

Closed to west Edmonton mall. Nice clean room and friendly staff. Breakfast food was good. Eggs, bacon, sausage, toast, French fries, fresh fruit. Good service during breakfast.

Good location and good service

酒店位置很好，離西mall開車不遠，衞生乾淨，可延遲退房，不錯的體驗，服務略差，服務員不管拿行李無笑容