รีวิว Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for your lovely feedback. We’re delighted to hear that you enjoyed the relaxed atmosphere and our convenient location close to the university. It’s wonderful that you were able to explore the surrounding area and enjoy the many places to walk nearby.We hope to welcome you back again soon for another relaxing stay!

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you had a positive experience across all aspects of your stay. Your kind comments are greatly appreciated and will be shared with the team.We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed your two-night stay with us and that our central location made it easy for you to explore Durham’s city centre attractions on foot.It’s especially pleasing to know that Almond provided you with a swift and professional check-in experience. Your kind words will be shared with them and the wider team, who will be very encouraged by your feedback.Thank you once again for choosing Delta Hotels by Marriott Durham Royal County. We truly appreciate your comments and hope to have the pleasure of welcoming you back again soon.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for your kind review. We’re pleased to hear that you enjoyed our location and found the hotel nice. We understand your comments regarding the age of our facilities, and we appreciate your feedback. We’re continuously working to improve and maintain our facilities while preserving the character of the hotel. We hope to have the pleasure of welcoming you again in the future.

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you found the staff and service excellent and that your stay was both comfortable and convenient. It’s wonderful to know that everything met your expectations and contributed to an enjoyable experience.Your kind comments are very much appreciated and will be shared with the team.We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re pleased to hear that you enjoyed the character and history of the hotel during your stay. We’re sorry, however, that the layout of the building and the stairs in the hallways caused inconvenience when accessing your room, particularly with luggage. As a historic property, some areas of the hotel do have limited accessibility, and we understand this may not always be ideal.Your comments are very much appreciated and will be shared with the team as we continue to look for ways to improve the guest experience.Thank you once again for your review. We hope to have the opportunity to welcome you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed your stay with us and that you had a great breakfast experience. It’s especially wonderful to know that our team helped make your birthday celebration memorable with the cake and Prosecco—this is exactly the kind of experience we aim to create for our guests.Your kind words about our staff and hospitality are greatly appreciated and will be shared with the team, who will be thrilled to hear your feedback.Thank you once again for choosing to celebrate with us. We look forward to welcoming you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re truly delighted to hear that your stay with us was such a positive experience, and we’re especially pleased that our team were able to offer you some comfort and support during a difficult time. It means a great deal to know that the note and complimentary drinks helped make your stay a little brighter.Your kind words about our staff are sincerely appreciated and will be shared with the team, who will be very encouraged by your feedback.Thank you once again for your heartfelt comments. We very much look forward to welcoming you back to Delta Hotels by Marriott Durham Royal County in the near future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed our great location and found the hotel clean, tidy, and comfortable during your stay. It’s especially wonderful to know that our friendly team helped make your visit enjoyable and that you had a comfortable night’s sleep.Your kind comments are very much appreciated and will be shared with the team.We look forward to welcoming you back to Delta Hotels by Marriott Durham Royal County again soon.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and appreciated our central location, making it easy to explore Durham and visit the magnificent Durham Cathedral. It's also wonderful to know that you enjoyed our breakfast. We truly appreciate your kind comments and look forward to welcoming you back on your next visit to Durham.

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re sorry to hear that your experience regarding the cancellation of your booking did not meet your expectations. We understand how frustrating this situation can be when plans change unexpectedly.Our cancellation policies are set out at the time of booking and are applied in line with the terms selected. However, we do appreciate that circumstances can sometimes be exceptional, and we’re sorry that we were unable to accommodate your request on this occasion.Your comments have been shared with the team for review. We value all guest feedback as it helps us to continually assess our processes and improve where possible.Thank you again for your feedback.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback and for choosing to stay with us again.We’re delighted to hear that you had another enjoyable stay and that our team made a positive impression with their friendly and helpful service. Your kind recommendation means a great deal to us and will be shared with the team.We truly appreciate your continued support and look forward to welcoming you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County

คำตอบจากที่พัก: Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed your stay and appreciated the service provided by our team. It’s also great to know that you found our location convenient for visiting Durham Cathedral and exploring the surrounding area.We’re sorry for the inconvenience caused by the lift being out of service during your stay. We understand how this can be disruptive, and we’re pleased our team were able to assist with your luggage and support you throughout your visit.Thank you once again for your kind comments. We truly appreciate your feedback and hope to welcome you back to Delta Hotels by Marriott Durham Royal County in the future.Kind regards,The Team at Delta Hotels by Marriott Durham Royal County