The original member of staff that checked me in was extremely unprofessional. We were a family that came to visit with all permanent residents cards ( Green Cards ) and the way it was handled with very unprofessional. 1. The hotel should be aware that they don’t need to photocopy permanent residents cards as we are treated the same as local ID cards. The manager needs to train staff. I appreciate it’s rare to see but it wasn’t handle correctly. We have done amazing things for the country, China - and to be treated like this was disgraceful. One woman who helped us to our room, she was totally amazing! She was very professional- she understood professionalism and great customer service. We won’t ever forget such a wonderful woman. The hospitality industry is very important- every detail counts. However the negative impact can last a lifetime. I would like to thank the wonderful woman at this hotel and I truly hope you become manager of this place so you can show some staff members how to treat customers.
I had a wonderful experience at this hotel. The staff were incredibly friendly and helpful, always ready to assist with anything I needed and providing great local tips. The room was spacious, clean, and very comfortable — perfect to relax after exploring the desert and Mogao Caves. The location was also ideal, close to restaurants and main attractions but still quiet at night. Everything was spotless and well maintained. I would definitely stay here again and highly recommend it to anyone visiting Dunhuang!
ผผู้เข้าพักDunhuang Desert Camping Base Hotel เป็นตัวเลือกที่เหมาะสําหรับการเดินทางในทะเลทราย สิ่งอํานวยความสะดวกเต็นท์มีความล้ําหน้าและสามารถตอบสนองความต้องการต่างๆ กิจกรรมทะเลทรายโดยรอบนั้นยอดเยี่ยมและทําให้ฉันรู้สึกถึงเสน่ห์ของทะเลทรายอย่างเต็มที่