Good value for money, great location and service from the staff most especially to Liza, Popi and to all the the staffs at the restaurant who've been so attentive and accommodating to us. Thank you for making our stay a memorable one.
แปล
6/8
คำตอบจากที่พัก: Dear Ice_hopper,Thank you so much for your heartwarming review. We’re absolutely delighted to hear that you felt you received great value during your stay with us, and that our location and service exceeded your expectations.It warms our hearts to know that Liza, Popi, and our entire restaurant team made such a positive impact on your stay with their attentive and accommodating service. I’ll be sure to pass on your kind words to them—they will be thrilled to hear they contributed to making your experience memorable.We’re already looking forward to welcoming you back and ensuring your next visit is even more special. If there’s anything specific you’d like or any way we can enhance your next stay, please don’t hesitate to reach out.Warm regards,Charles GodotGeneral Manager
Gui Silva
ห้องดีลักซ์
เข้าพักเมื่อ มิ.ย. 2024
หวานกับคู่รัก
25 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 21 มิ.ย. 2024
Amazing experience here at the west beach Palm! Will definitely come back!
แปล
คำตอบจากที่พัก: Dear ice_hopper,Thank you so much for taking the time to share your wonderful review. We are truly delighted to hear that you found great value in your stay at voco Dubai The Palm and that you enjoyed our prime location and the level of service provided by our team.We are especially thrilled to hear that Liza, Popi, and the rest of our restaurant hosts made a significant impact on your experience. It’s heartening to know that their attentiveness and accommodating nature contributed to making your stay with us truly memorable. We take great pride in our team’s commitment to providing exceptional service, and your feedback is a wonderful affirmation of their hard work.Your kind words mean a great deal to us, and we will be sure to share your appreciation with Liza, Popi, and everyone involved. Knowing that we were able to make your stay enjoyable and special brings us immense satisfaction.Thank you once again for choosing voco Dubai The Palm. We look forward to the pleasure of welcoming you back in the future and hope to provide you with another outstanding experience.If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Warm regards,Charles GodotGeneral Manager
Ipek Emily
ห้องดีลักซ์วิวทะเลด้านปาล์มเตียงคิง
เข้าพักเมื่อ พ.ค. 2024
ครอบครัว
4 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 15 พ.ค. 2024
My husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
แปล
ผู้เข้าพัก
ห้องดีลักซ์เตียงแฝด 2 เตียง
เข้าพักเมื่อ เม.ย. 2024
เดินทางกับเพื่อน
11 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 31 พ.ค. 2024
Location is nice , view and service . The area in general
Is awesome . Bars and restaurants
แปล
ผู้เข้าพัก
ห้องดีลักซ์
เข้าพักเมื่อ ก.ค. 2024
หวานกับคู่รัก
4 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 17 ก.ย. 2024
I like the hotel view
แปล
FPV 4 life
ห้องดีลักซ์
เข้าพักเมื่อ มิ.ย. 2024
ทำงาน
43 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 23 มิ.ย. 2024
Fest service professional room service
Great location amazing roof top pool
Privet beach
Not the first time and not the last
คำตอบจากที่พัก: Liebe Claudia,vielen Dank für Ihre freundlichen Worte. Wir freuen uns sehr, dass Sie eine schöne Erfahrung gemacht haben und unser Hotel ausgezeichnet fanden. Unser Team bemüht sich stets, unvergessliche Momente für unsere Gäste zu schaffen, und es ist wunderbar zu wissen, dass uns dies während Ihres Aufenthalts gelungen ist.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut ein fantastisches Erlebnis zu bieten. Falls Sie spezielle Wünsche oder Anregungen haben, wie wir Ihren nächsten Aufenthalt noch besser gestalten können, zögern Sie bitte nicht, sich direkt bei uns zu melden.Mit herzlichen Grüßen,Charles GodotGeneral Manager