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คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are pleased to hear that your stay was good overall. At the same time, we apologize for the inconvenience you experienced with the hot water. This is certainly not the experience we aim to provide, and your comment has been shared with our maintenance team for review and improvement.We appreciate your feedback and hope to have the opportunity to welcome you back to Hyde Dubai for a more seamless stay in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your kind feedback.We are delighted to hear that you found the hotel very clean and enjoyed the spacious rooms with balcony. It is always rewarding to know that our guests appreciate the comfort and amenities provided during their stay.We look forward to welcoming you back again soon.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations.We regret the concerns you have raised regarding the breakfast experience, cleanliness, room condition, maintenance issues, and service interactions. This is certainly not the experience we strive to provide for our guests. Please be assured that your comments have been noted and will be shared with the relevant teams for review and follow-up.We appreciate your feedback, as it helps us identify areas where improvements are needed. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are sorry to hear that the bed and the view did not meet your expectations. Your comments have been noted and shared with the relevant team for review, as guest feedback is important in helping us improve our services and facilities.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations and sincerely apologize for the frustration and inconvenience you encountered.We strive to provide attentive and responsive service to all our guests, and we regret that this was not reflected during your stay. Your comments have been noted and will be shared with the relevant teams for review and improvement.We appreciate your feedback and thank you for bringing these concerns to our attention. We hope to have the opportunity to provide you with a better experience in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We are sorry to learn that your experience did not meet your expectations, particularly regarding housekeeping response time and the unstable internet connection. Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we strive to provide, and your comments have been shared with the relevant departments for review and improvement.We appreciate your kind note about our door staff being courteous, and we also thank you for sharing your thoughts regarding the spa and gym changes. Guest feedback is valuable to us as we continue to enhance our facilities and services.We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Aqeeb Akram,Thank you for taking the time to share your feedback regarding your recent stay at Hyde Dubai. We truly appreciate your loyalty over the past three years and are very sorry to learn that this visit did not meet your expectations.Please accept our sincere apologies for the disappointment you experienced, particularly in relation to the breakfast setup, dining experience, and service standards. Your comments regarding the atmosphere, space, pricing, and staff attitude have been noted and shared with the relevant management teams for careful review and improvement.We are grateful for your kind words about our security and valet teams, and we will be sure to recognize them for their continued professionalism and friendliness. At the same time, we regret that other service interactions fell short of the level of hospitality we aim to provide.Your feedback is extremely valuable, as it helps us identify areas that require immediate attention. While we are sorry to hear that this experience has affected your willingness to return, we appreciate your honesty and the opportunity to learn from it.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for rating your stay with us.We truly appreciate your feedback and are glad you chose Hyde Hotel Dubai. Your rating is valuable to us as we continuously strive to enhance our guest experience.We hope to have the pleasure of welcoming you back again soon and to make your next stay even more enjoyable.Warm regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our perfect location and the amenities available during your stay.Your kind words are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you back to Hyde Dubai for another memorable experience.Warm regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for choosing Hyde Hotel Dubai and for sharing your experience with us.We're so pleased to hear you enjoyed the upgraded room with a view of the Burj Khalifa—it's truly one of the highlights of staying with us. We're also glad you found our team to be friendly and welcoming.We do appreciate your honest comment regarding the room's vacuuming, and we’ll certainly share this with our housekeeping team to ensure closer attention is paid moving forward.We hope to have the pleasure of welcoming you back soon for another great stay.Warm regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Mishmx,Thank you for sharing your experience at Hyde Dubai. We’re glad to hear you enjoyed our spacious rooms, stunning views, and the breakfast offerings.We regret to learn that our service did not meet your expectations during your stay. Your feedback regarding the staff's responsiveness to travel questions is valuable, and we will address this with our team to ensure we provide better support in the future.We appreciate your candid comments and hope you’ll give us another opportunity to provide you with an enhanced experience during your next visit to Dubai. Should you decide to return, please don’t hesitate to reach out to us directly for any assistance or special arrangements.Warm regards,Zineb HinnachGuest Relations Executive

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our excellent location, good service, and the professional treatment provided by our team.Your kind words mean a lot to us, and we look forward to welcoming you back to Hyde Hotel Dubai for another memorable stay.Warm regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for your kind Feedback.We are delighted to hear that you consider our hotel the best in downtown. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team.We look forward to welcoming you back again very soon.Kind regards,Zineb HinnachAssistant Guest Relations Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are delighted to hear that you found the hotel clean and neat and that you had a pleasant stay. Your kind words are truly appreciated and motivate our team to continue delivering high standards.We look forward to welcoming you back to Hyde Dubai in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager