Service was really nice. They cleaned my room when I didnt ask for it. They change sheets often. Breakfast buffet is alright. They have an accommodating staff.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the attentive service from our team, including the frequent room cleaning and sheet changes. It's wonderful to know you found our staff accommodating and the breakfast buffet satisfactory.We strive to provide a comfortable and pleasant experience for all our guests, and your kind words are a great encouragement to our team. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Karim Ellecy General Manager
Abdullah alblooshi
ห้องสตูดิโอ
เข้าพักเมื่อ ก.ย. 2024
หวานกับคู่รัก
16 รีวิว
3.2/5
โพสต์เมื่อ 24 ต.ค. 2024
Ok just
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คำตอบจากที่พัก: Dear Valued Guest, Thank you for sharing your experience with us! We're glad you enjoyed the friendliness of our team, and we look forward to welcoming you back soonSincerely, Karim Ellecy General Manager
Qisqis
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ย. 2023
ครอบครัว
73 รีวิว
2.0/5
โพสต์เมื่อ 15 ก.พ. 2024
I dont know why the reception from this hotel look at us like really weird. From checkin to breakfast they keep ask a weird question to us. This place is really far from town. I dont know but i just dont like their services. The housekeeper even open our bag while they cleaning! Seriously i wont repeat this hotel
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for taking the time to share your feedback and choosing TIME Onyx Hotel Apartments. I want to apologize for the inconvenience personally. I want you to know that I have talked about the matter with the concerned team and necessary action has been taken.Sincerely, Karim EllecyCluster General Manager
Ramesh
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
25 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 15 มิ.ย. 2024
This is a new hotel apartment. It is very nice and luxurious to stay.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for your positive feedback! We're thrilled to hear that you found our hotel apartment very nice and luxurious. Your satisfaction is our top priority, and we're delighted that you had a pleasant stay.If there's anything more, we can do to enhance your future visits, please let us know. We look forward to welcoming you back soon!Sincerely, Karim Ellecy General Manager
ผู้เข้าพัก
อพาร์ทเมนท์ 1 ห้องนอน
เข้าพักเมื่อ ก.ย. 2023
ครอบครัว
20 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 21 ต.ค. 2023
Very cool apartments with tasty breakfasts and friendly people
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คำตอบจากที่พัก: Dear Valued Guest, Thank you very much for taking the time to share your wonder review.We are pleased to know that you had a great overall stay with us and that our team was able to take good care of you.We look forward to welcome you in the near future.Sincerely, Karim EllecyCluster General Manager
Oksana
อพาร์ทเมนท์ 1 ห้องนอน
เข้าพักเมื่อ ธ.ค. 2023
คนเดียว
15 รีวิว
2.2/5
โพสต์เมื่อ 4 ก.พ. 2024
The restaurant on the ground floor nearby the reception, its name is “foodie” : the staff was eating food nonstop and everyone I come there someone from F&B team was chewing the food in their mouse and speaking to me. Additionally, there is no one at the restaurant when you come there to eat. Very low quality of service and standards. Some staff was weird , to be honest lots of trainings are required to F&B personal. One time I came for breakfast and there was no clean table at all, it was only 8:00am - many times I’ve heard restaurant workers complaining about their job and commenting things loudly - it’s not acceptable for hotel type of accommodation. Very disappointing. Room was specious and cleaning was fine. The recommendation: please wash window curtains at least once per week . It’s very dusty and dirty . Same with sofa in the living room, you can see many spots on it and I had no desire to seat there even. Bedroom was ok. Very loud music in the hallway on the floors - I could hear inside my room the outdoor sound. I won’t come back there . Please take it as a constructive suggestion for improvements. Thanks !
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We regret to hear about your experience at the restaurant and we appreciate you bringing this issue to our attention. We are committed to delivering exceptional experiences and rest assured that your feedback has been shared with the responsible team. Feel free to share any additional feedback with us. Again, thank you and we hope to welcome you again.Sincerely, Karim EllecyGeneral Manager
Arshad
อพาร์ทเมนท์ 1 ห้องนอน
เข้าพักเมื่อ ธ.ค. 2023
ครอบครัว
5 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 15 ม.ค. 2024
All and All the services found up to the mark and found satisfactory,
Rooms are big and facilities are super good .
Thx to the management.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for sharing your feedback during your recent stay at Time Onyx Hotel Apartments. We're thrilled to hear that you found our place perfect for having a great time in Dubai. Your positive endorsement means a lot to us, and we're pleased to have contributed to your enjoyable experience. We look forward to the opportunity to welcome you back for more memorable moments in the future. Sincerely, Karim Ellecy General Manager
VenzAva
ห้องสตูดิโอ
เข้าพักเมื่อ ต.ค. 2023
คนเดียว
56 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 4 ธ.ค. 2023
Clean and Spacious 1Bedroom Apartment I Got. Washing Machine Was Really Good. Just Location Wasn't As Near to the Airport As I Thought It Would Be. Breakfast Was Ok
แปล
คำตอบจากที่พัก: Dear Valued Guest, We are delighted to hear that you enjoyed your stay with us and that you found our services up to your satisfaction and standards. Rest assured that your positive comments will be shared with our team members, which will encourage them to maintain their efforts and improve our quality of service every day. It is always a pleasure to have you as our guests and we look forward to welcoming you back. Sincerely, Karim Ellecy Cluster General Manager
Jaber AL_Zeyoudi
ห้องสตูดิโอ
เข้าพักเมื่อ มิ.ย. 2023
คนเดียว
13 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 26 ก.ค. 2023
One of the best hotels for business 😍
แปล
คำตอบจากที่พัก: Dear Valued Guest, I am so thrilled that you had a great stay with us and took the time to share your feedback We truly appreciated it. We hope that you will return to TIME Onyx Hotel Apartments when you are back in town for more unforgettable experience. Sincerely, Karim Ellecy Cluster General Manager
Marielle
ห้องสตูดิโอ
เข้าพักเมื่อ ก.ย. 2023
หวานกับคู่รัก
8 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 16 ต.ค. 2023
Everything is nice and clean, staffs are approachable and helpful . Location is good for people who likes quiet and peaceful place. 😊😊😊
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คำตอบจากที่พัก: Dear Valued Guest,Thank you so much for taking the time to review TIME Onyx Hotel Apartments. One of the pleasures of my job is sharing guest feedback with the team and I can’t wait to read this review at our next meeting. I am so happy that you enjoyed your stay and we were able to provide you with a great stay. I hope you will return soon.Thank youSincerely,Karim EllecyCluster General Manager
Biggie001
อพาร์ทเมนท์ 1 ห้องนอน
เข้าพักเมื่อ ม.ค. 2024
เดินทางกับเพื่อน
23 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 4 ก.พ. 2024
It’s literally beginning of Dubai it’s crowded but best service!
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to write a review and we are delighted that you enjoyed your stay overall your compliments and time token are highly appreciated.The entire team looks forward to the pleasure of welcoming you back.Sincerely, Karim EllecyGeneral Manager