Everything is absolutely wrong, most of the amenities they indicated online are not available..the air-conditioning noise couldn't even allow me to sleep...honestly the hotel doesn't not worth the price 😉...
แปล
คำตอบจากที่พัก: Dear Guest, thank you for choosing MELODY QUEEN Hotel by Aura and sharing your experience. We are truly sorry that your stay did not meet expectations, particularly regarding the amenities not being available as indicated online and the air-conditioning noise that affected your sleep. Your feedback is important to us, and we have noted these concerns for review with the relevant teams to strengthen accuracy of information and improve the in-room comfort experience. We hope we may have the opportunity to welcome you again and provide you with a more satisfactory stay.
DE-GRAFT YEBOAH
เข้าพักเมื่อ พ.ค. 2026
เดินทางคนเดียว
18 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 26 มิ.ย. 2026
Friendly and good location
แปล
คำตอบจากที่พัก: Dear Guest, thank you for sharing your feedback. We are pleased to hear that you found the hotel to be friendly and enjoyed its convenient location. Your recognition motivates our team to continue maintaining service standards and ensuring a comfortable stay for every guest. We look forward to welcoming you back for another memorable experience at Melody Queen Hotel by Aura.
ผู้เข้าพัก
เข้าพักเมื่อ พ.ค. 2024
เดินทางคนเดียว
1 รีวิว
4.5/10
โพสต์เมื่อ 12 มิ.ย. 2024
The location is okay but the facilities isnot okay at all, Ac is too bad and so sound. Also the bed a lot of cockroaches on my bed
คำตอบจากที่พัก: Dear Guest, thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations and that you experienced an overall very poor impression. Your comments are important to us, and we will review the relevant areas to improve service and ensure a more comfortable experience for our future guests. We hope we may have the opportunity to welcome you again and provide you with a better stay at Melody Queen Hotel by Aura.
juda yomon mehmonhona , hizmatchilar hushmuomala ammo sanitaroya ayanchli ahvolda , burga suvaraklar bor issiq suv yoʻq . hullas arzon va yomon mehmonhona iloji boʻlsa boshq u yerda qolmayman
แปล
คำตอบจากที่พัก: Dear Guest, thank you for sharing your feedback with us. We sincerely apologize for the experience you described, including the deplorable sanitation conditions, the presence of fleas, and the lack of hot water. Although our team strives to provide a comfortable stay, we fell short of your expectations, and we regret any inconvenience caused. Your comments have been noted and will be shared with the relevant departments for thorough review and improvement. We hope that, despite this experience, you may consider giving us another opportunity to provide a better and more reliable stay.