Large rooms. Nice staff with high respect to your needs. Location is perfect. Mall is very close.
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คำตอบจากที่พัก: Dear Valued GuestHearing about satisfied customers makes us happy every time. I sincerely appreciate you taking the time to leave such a considerate review on Trip.com.We are delighted to hear that you had a great time during your visit and hope to have the chance to meet you again soon ! Sincerely,Florent JeannotFront Office Manager
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Deluxe Three Bedroom Apartment(Three King Beds)
เข้าพักเมื่อ ก.ย. 2023
ครอบครัว
11 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 31 ต.ค. 2023
Tastefully designed residence with a prime location next to a mall where you can find anything you want! It’s also a 10-15 minute walk from the beach bars where vibes are immaculate. The beds are comfortable and even the hallways smells great. Extra points for helping me fold my pajamas when servicing my room!!
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คำตอบจากที่พัก: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hossam Nabil General Manager
Well, this is a pretty good location right near the mall and you get a really really big room which is pretty awesome. The only downside would just be how annoying the walls are not soundproof. The service is fine.
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คำตอบจากที่พัก: Dear Valued GuestWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best Regards Florent Jeannot Front Office Manager
We booked the 84m2 apartment. It was as good as the pictures. First time that has happened. All staff were very polite and helpful. The tv had casting so can watch iPad when it’s too hot. When the restaurant opens it will be a perfect place to stay
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คำตอบจากที่พัก: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ahmed FathyFront Office Manager
Tasteful design, nice books, premium amenities and very helpful staff
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คำตอบจากที่พัก: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ahmed FathyFront Office Manager
คำตอบจากที่พัก: Dear Valued Guest It is always a pleasure to hear about positive guest experiences. Thank you so much for having taken the time to write such a thoughtful review on Trip.com and your recent visit to our unique property. I am certain that our associates from Black Coffee will be delighted to receive your wonderful feedback.We are pleased to read that you enjoyed your stay with us, and hope that we will have the opportunity of welcoming you again in the near future!Sincerely Florent Jeannot Front Office Manager
الفندق ممتاز ونظيف والتعامل مع الموظفين جدا تعامل راقي ومميز ومتعاونين
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คำตอบจากที่พัก: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with concerned department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Kind Regards,Cham de ZoysaFront Office Supervisor
คำตอบจากที่พัก: Dear Valued GuestIt is always a pleasure to hear about positive guest experiences. Thank you so much for having taken the time to write such a thoughtful review on Trip.comWe are pleased to read that you enjoyed your stay with us, and hope that we will have the opportunity of seeing you again in the near future!With kindest Regards Florent Jeannot Front Office Manager
คำตอบจากที่พัก: Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our apartment and our hospitality. We shall convey your feedback to the colleagues at the reception, they will be delighted to read it. We look forward to welcome you back. Best Regards,Florent JeannotFront Office Manager
คำตอบจากที่พัก: Dear Valued Guest, Thank you for your recent visit at Cheval Maison The Palm, we are delighted to read that you enjoyed the hotel and its facilities. We look forward to your next visit. Best RegardsFlorent JeannotFront Office Manager
คำตอบจากที่พัก: Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have checked about your comment and I’m afraid you have caused a damage in the room which you need to pay for it as a standard procedure in all hotels. I understand the prices may be different from the online prices and also it’s not the same Items, Hotels purchase the decoration items from a design company which of course is much expensive because its custom design for the hotel. I hope you choose to stay with us again when your travels bring you back to the area.Kind Regards,Ahmed FathyFront Office Manager
คำตอบจากที่พัก: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ahmed FathyFront Office Manager
คำตอบจากที่พัก: Dear MatsuiKenji,We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best Regards Florent JeannotFront Office Manager
คำตอบจากที่พัก: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with concerned department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Kind Regards,Cham de ZoysaFront Office Supervisor
คำตอบจากที่พัก: Thank you for bringing this to our attention. We’re sorry to hear that we didn’t meet your expectations. Your feedback is critical to us, and we’ll use it to improve our services. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, John Raffoul General Manager