When we arrived first thing we noticed was that the door glass was very dirty, then we checked in and the room that we were supposed to have or told we were getting we didn’t get. It was supposed to be a handicap room with a walk-in shower, and the guy assured me that that was the room we was getting but when we ended the room we found out that it had a bathtub in it so they had to move us to another room, and after they move us to another room in the room all night only to find out the next morning that the lock on the door doesn’t lock so we call someone to fix the lock, but the person at the front desk was so careless about what time someone was coming they act like it wasn’t a big deal but we had to leave and leave the room unlocked hoping I will be long as wouldn’t be stolen until someone came to fix it. We didn’t know that made service would not come to clean the room. Nobody’s told us about that until we return and found out the room was still dirty towels were still dirty so we had to call room service and order some new towels.
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