ผู้เข้าพัก
6 กุมภาพันธ์ 2024
I had a pleasant stay at the hotel, the receptionist named Stacey was extremely helpful. The room was clean and tidy. I ate at the pub next door, staff were friendly and food was great. The only thing that let the whole experience down was the on site manager named Cathryn. I heard her on the phone talking badly about the staff, talking about their private business on her call in ear shot of me and other guests. She was also swearing, and talking about how she was going to go and eat next door, rather than doing her job "because she had a voucher." If it wasn't for this, I would've had no problem rating 5 stars, she was extremely rude and unprofessional.
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