โรงแรมใกล้กับ Bluff Hall, Demopolis

ประสิทธิภาพต้นทุนสูง

โรงแรมที่ดีที่สุดที่จะพักถ้าคุณกําลังเรียนจบหรือทําธุระที่ทัสคาลอซ่าอ่า

I do not know how this hotel got anything above a 1 star. I booked a king size room on 6/1/22 for my 7/15/22 trip. I checked in the hotel at about 9:30 pm on the 15th only to find that King I had booked had been downsized to a double mildewed handicap. What I found was deplorable. The room smelled of wet/ mildew when we entered. The microwave was so dusty on top that I wrote my name on it to show how thick the dust was. There was some sort of crusty subsatance that was left on the glass shelf that the microwave sat on that had been left there by the previous guest or previous previous guest. There was a white substance on the couch that look like bodily secretions that they did not try to get out. It left a white stain. We went to check on the air because it appeared the room was not getting cold and my husband sock was literally soaked because the floor was soaked by the air condition ( that explains the mildewy smell). The shower had not been cleaned. It had long stringy brownish blond hair on the wall in 3 different places. We called downstairs to complain to the guy who was there ( the nicest in this whole establishment). He stated that we need to call the mgr Linda in the morning and that she would be more than happy to help us. Well Linda must have been only accomodating to him because she was horrible to us. My husband made a call from the room and gave her the details of why we were unhappy. The conversation went left when Linda put words in my husbands mouth stating that we wanted to check out. We never said anything about checking out.She even went on to tell us that she and her husband or boyfriend slept in a double bed ( what did that have to do with us?). She stated that my husband was raising his voice ( he wasn't. He was trying to get her to undersrand our issue while she overtalked him and disregared his complaint and request to comp the room for the night. The only solution she had was basically leave or they will send someone to clean the room. My husband and I decided to stay in the room in fear of being moved to a room worse than we had and we didn't allow them to clean the room because our valuables were there and it seemed like there was no protection of any kind if we had a problem. As Linda overtalked my husband...she hung up on him. We got dressed and went out for lunch. I did not speak with Linda when I passed her outside on a break smoking a vape. I didn't even know if that was her but assumed it was since she had on a front desk uniform. When I returned 2 hours later....I spoke with her about the incident stating the facts. Though she was much nicer face to face...I found out that she couldn't really do anything about my complaint. She apologized and I also addressed the issue of her hanging up on my husband..she said that she didnt but clearly she did. My husband did not speak at all during this conversation. We left and received a email address so that I could provide the pics and video I took to their GM.Meg

โรงแรมเพิ่งสร้างเสร็จ สิ่งอํานวยความสะดวกจึงสะอาดและห้องพักอยู่ในสภาพดี พนักงานที่แผนกต้อนรับเป็นกันเองมากและอาหารเช้าก็ดีเพราะฉันสามารถทานอาหารเช้ากับมัฟฟินอังกฤษ เบเกิลกาแฟน้ําผลไม้ ขนมปัง โยเกิร์ต ผลไม้ ฯลฯ

ฉันมีช่วงเวลาที่ดีและมันสะอาดและดีและพนักงานก็ช่วยเหลือดี

We arrived at about 5:00 pm, but you couldn't enter the lobby, the door was locked and you had to check in through a security window. The room was not clean, the carpet was nasty, paint job looked like a small child had done it, the bathroom was awful. Only about half the lights and outlets in the room actually worked. I had to unplug the bedside lamp to have a functional outlet for my C-PAP breathing machine. The desk/table next to the bed was wobbly and no doubt would have collapsed if more than 10 pounds had been placed on it. The owner's car was parked in the *****ped area of the only handicapped parking space making the space non-functional for van accessible. This hotel has pictures of a continental breakfast area on the web page, but it is either non-existent of like the lobby, locked and not accessible. No one told us about any breakfast options at check-in. The room charge was over $80.00 for the night. I've stayed on many hotels for less that were much cleaner, and more customer friendly. My suggestion is if you are traveling West, drive the additional 25 miles or so and stay in a much nicer hotel for a few dollars more. You'll also have better restaurant options than just a truck stop.