I really enjoyed the property itself. It’s very well-kept and perfectly situated near the great shops and restaurants of the Bishop Arts District. The outdoor area is a lovely highlight and would be a fantastic spot during the summer months. Jerry the Hotel Manager was super friendly.
However, I did have a concern regarding security. There is no in-room safe, and unfortunately, our door was left slightly ajar after a cleaning. Since housekeeping is only provided upon request, we had specifically coordinated the service that day, so it was a bit concerning to return and find the room unsecured.
When I mentioned this to the front desk, they acknowledged the situation but were a bit dismissive and didn't offer an apology or explanation. As someone who is quite security-conscious when traveling, I found the lack of follow-up disappointing. It’s a beautiful place, but I would have appreciated a bit more reassurance regarding guest safety.
แปล