Had an excellent stay in this little hotel right along Erhai lake! First, location is good and easy to find in the old town and had an unobstructed view of the Erhai lake. Afternoon tea while waiting for the sunset was awesome. breakfast was excellent with plenty of choices. Over all staff service was good specially when we asked for dining recommendations.
Not a complain but was not a fan of the layout /design of toilet and bathroom. Not very convenient in my experience. Also, I made a special request prior to arrival and they are asking me to pay for it👎. Will not hold it against the hotel since that is a request but I hope they are more accommodating.
With the best views, the most attentive service, especially the butler service, which made us feel incredibly comfortable. We will definitely return next time.
Guestroom - Near Water, Sea-View (Double bed) (Terrace)
เข้าพักเมื่อ พ.ย. 2023
ครอบครัว
3 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 13 ธ.ค. 2023
Nice cosy hotel located in front of Erhai, great location within Shuang Kang right in the main commercial street. Excellent customer service that goes beyond the call of duty. Special thanks to 小潘for the special mask and cream for my burnt face.
Guestroom - Near Water, Sea-View (Double bed) (Terrace)
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
17 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ก.ย. 2023
The room is tidy & clean , & the service is super nice , will peel off the fruit skin for you & the gift (baked rose cake) tasted super good , the breakfast is the best 😋
We spent two days doing the er-hai lake tour. First day the east side, second day west side. And this is the accommodation we choose to stay at shuanglang area. Very convenient location - walkable to all shopping area in shuanglang. We got the family room for 4 pax and we had a very comfortable stay. If there’s a gym, it will be perfect. Enjoying complementary high tea in the room was awesome. But breakfast was chaotic, I couldn’t find a clean table to sit. They ran out of utensils. And all the staff were busy doing their own things to even notice these. Perfect your operations esp on how breakfast manpower is being allocated and this hotel will be perfect. Also, we got stopped three times from entering the hotel because outsiders are not allowed. They were polite, but nonetheless a very districting experience. Trying to personalise your experience with an assigned butler and all, but the constant reminder that you don’t actually belong here. They don’t even remember your face. 😆
All in all, stay here if you have a night in shuanglang. Convenient location, comfortable room, awesome view, nice high tea, free service to bring luggage from carpark to hotel.