Verified traveler
February 3, 2024
This was a go to place for weekend getaways had the nicest reasonable jacuzzi rooms around but this time something has changed..The one thing was how terrible the room smelled the moment we opened the door(cant begin to explain the scent either). When taking a shower it would fill up with water because it was clogged, so I looked at the drain myself it was part of a wrapper from the saop they provide, why couldn't housekeeping take initiative and
just deal with the issue. The room just seemed like someone just did a quick once over and as long as it looks good to the eye that was all that mattered..unfortunately thats when returning customers of Best Western Plus Shillington PA stop returning.
One more thing CLEAN THE FILTERS IN THE WALL UNITS!!