คำตอบจากที่พัก: Cher Client , Bonjour,Merci d’avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes.Concernant la question de la caution, nous comprenons votre frustration et regrettons le manque de flexibilité dont vous avez fait l’expérience. Nous avons pris bonne note de votre retour et veillerons à ce que des informations claires et cohérentes soient partagées à l’avenir afin d’éviter de telles situations.Nous sommes également navrés que la fermeture du restaurant ait perturbé vos plans. Nous prenons note de votre remarque concernant les informations sur Google Maps et veillerons à mettre à jour toutes les plateformes pour éviter toute confusion à l’avenir.En ce qui concerne le confort de votre chambre, nous regrettons que la qualité du chauffage et de l’eau chaude n’ait pas répondu à vos attentes. Nous allons vérifier ces points afin de garantir que de futurs clients puissent profiter d’un séjour agréable.Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience plus conforme à vos attentes.Bien cordialement,Courtyard by Marriott Paris Créteil
The hotel is next to a train station it’s Beautiful and the stuff is very friendly
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your wonderful review! We are thrilled that you enjoyed our location and found our team friendly. Your kind words mean a lot to us, and we look forward to welcoming you back soon.Warm regards,Yahya BouhaddouFront Office ManagerCourtyard by Marriott Paris Créteil
ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์ 1 เตียง
เข้าพักเมื่อ ก.พ. 2025
เดินทางคนเดียว
1 รีวิว
7.5/10
โพสต์เมื่อ 29 มี.ค. 2025
The room was clean and staff friendly and helpful, close to the bus and train, very quiet area, my room had a view of the football pitch, it was nice watching them play, location was perfect for me cos I came for a concert and the venue was just a walking distance but there were no restaurants or shops around, you have to take a train to d next stop to get food because the restaurant in the hotel closes in the evening. I was charged a €100 euros and was told it would refunded on check out, it’s been 7 days since I checked out, I still have not gotten my refund yet, I still had to send an email…. Still waiting on the refund.
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คำตอบจากที่พัก: Dear Madame, Monsieur , Thank you for sharing your experience at Courtyard Paris Créteil. We’re pleased to hear that you found the room clean, our staff friendly and helpful, and the location convenient for your concert.We sincerely regret any inconvenience caused by the lack of nearby restaurants and the delay in processing your deposit refund. The €100 deposit should have been released upon checkout, but depending on your bank, it may take several business days to reflect in your account.Please rest assured that we are following up on this matter immediately. If you could kindly provide your reservation details via email , we will ensure the issue is resolved as soon as possible.We truly appreciate your patience and hope to have the opportunity to welcome you again in the future for an improved experience.Best regards,
ผู้เข้าพัก
ห้องดีลักซ์ที่เข้าถึงได้เตียงควีนไซส์
เข้าพักเมื่อ มี.ค. 2025
ทำงาน
41 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 21 พ.ค. 2025
Nice hotel although wifi must be upgraded
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คำตอบจากที่พัก: Dear Guest,Thank you for your excellent rating and for taking the time to share your feedback!We are pleased to hear you enjoyed the hotel, the facilities, and the surroundings. We also appreciate your constructive comment regarding the Wi-Fi. Please know that we are actively working on improving our connectivity to better meet our guests’ expectations.We hope to have the pleasure of welcoming you back soon and offering you an even better experience!Warm regards,Yahya BouhaddouFront Office ManagerCourtyard by Marriott Paris Créteil
ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์ 1 เตียง
เข้าพักเมื่อ พ.ค. 2023
ทำงาน
5 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 13 มิ.ย. 2023
Nice location and easy to go around Creteil and Paris.
Helpful and kind staff with perfect French style breakfast
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คำตอบจากที่พัก: Dear Souraka, Thank you for your lovely review! We're delighted that you enjoyed our convenient location and found it easy to explore Creteil and Paris. It's wonderful to hear that our staff was helpful and kind, and that you appreciated our French-style breakfast. We hope to welcome you back soon!
คำตอบจากที่พัก: Thank you Howard Z. for your feedback! We're glad to hear that you found the transportation easy and enjoyed your stay at our hotel. We hope to welcome you back soon! Warm regards, Cynthia
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your impressions following your stay at Courtyard by Marriott Paris Créteil.We are delighted that you appreciated the hotel’s proximity to your company, the easy access to the city centre via the nearby metro, and the pleasant surrounding neighbourhood.Your feedback is very valuable and will help us continue to improve our services and facilities to make every stay even more enjoyable.We look forward to welcoming you again very soon.Kind regards,Yahya BouhaddouFront Office ManagerCourtyard by Marriott Paris Créteil
คำตอบจากที่พัก: Bonjour,Merci d’avoir pris le temps de partager votre expérience. Nous sommes navrés que le tarif ait évolué après votre réservation et que votre séjour n’ait pas été à la hauteur de vos attentes. Les prix peuvent parfois fluctuer en fonction de la demande et des disponibilités sur les plateformes de réservation, mais nous comprenons votre frustration.Nous espérons avoir l’occasion de vous accueillir de nouveau et de vous offrir une expérience plus conforme à vos attentes.Cordialement,
9531****
ห้องดีลักซ์เตียงคิงไซส์ 1 เตียง
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 25 พ.ค. 2024
酒店很新衞生很好也很安靜
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คำตอบจากที่พัก: Thank you for your feedback! We're pleased to hear that you enjoyed our clean, and quiet hotel. We look forward to welcoming you back soon!
คำตอบจากที่พัก: Thank you for your feedback. We're sorry to hear that you found the room too small and the breakfast average. Your comments are important to us and will help us improve our services. We hope to have the opportunity to provide you with a better experience in the future.
The hotel offers modern, spacious rooms that are well-equipped and comfortable. The staff were friendly and accommodating, making check-in a breeze.
The location is convenient, with easy access to public transport for exploring Paris.
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คำตอบจากที่พัก: Dear Guest,Thank you very much for your kind review!We’re delighted to hear that you enjoyed the comfort of our modern and spacious rooms, as well as the warm welcome from our team. It's also great to know that our location and access to public transport made your visit to Paris more convenient.We hope to have the pleasure of welcoming you back soon for another great stay.Warm regards from Paris 😊