We went to the Sand house for a short break… just something away from routine… it was great..our room. … 332 was just lovely. Very spacious and above all extremely quiet… just what we needed. We were in the restaurant both nights. Oh my goodness we weren’t disappointed. Service exceptional and food amazing.Seafood fresh and great… Bar staff are so fantastic too. Nothing is a problem… Only thing I would say is , the inside of the dining room windows really do need a good clean. Thank you for a great weekend. Hopefully we will return very soon.
8 of stayed here for one night for my sisters 50th Birthday and we have to say it was excellent ⭐️⭐️⭐️⭐️⭐️ The hospitality was second to none with the General Manager Breda ensuring that we were well looked after and Lorraine on the desk making everything so easy. A great hotel in Donegal Town that we would highly recommend and will return to in the near future..
Overall a disappointing experience. Getting checked in wasn’t easy as they were more interested in coach parties than solo travellers. Initially told 15:30 for check in, then 16:00 for check in and didn’t get checked in til 16:15. The room overlooked an internal space in the hotel and you could see into other rooms and there was no courtesy cover on the windows, such as voile or muslin. No towels were in my room and I believe this was the case in many rooms that day. This internal space overlooked ventilation ducts or something similar and the noise from these went on to the early hours of the morning and then started up again perhaps around 5:00. Out of 5 nights staying only on the final night was the noise stopped at an acceptable time. Breakfast was slightly warmer than warm but cooled down very quickly and was barely pleasant. Food in the Abbey Bar was ok but expensive for portion size. Overall while it’s a 3 star hotel there are many areas for significant improvement and the corridors etc are very tired and grubby looking. I wouldn’t rush back but believe the hotel next door to it is also part of the same corporate group. It’s a highly competitive market in west Donegal and I’m surprised the abbey can maintain its level of service based on what I experienced.
The Gateway Lodge offers first class accommodation right on the doorstep of Donegal Town. The room is spacious with a huge and very comfortable bed. Tea and coffee are provided in your room. The breakfast is top quality with varied and excellent choices. The only downside is that there could be larger towels in the ensuite. We will definitely be back here in the future
On the inside the house has a old warm style with many pictures and paintings giving it a home like feeling. The food is incredible. There is a new chef now, I didnt try the food before but now it is like a 5 star restaurant. On top of that the staff are friendly and service is quite fast. They can also take in any number of people, even as a very large group they could take us because its quite a quiet place. We all would love to come back but it is a bit expensive but worth it considering how good the food is.
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4.3/5
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฿ 3,775
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Externally the hotel needs some investment. Nice entrance and very pleasant welcome. Good clean room though bathroom needs a bit of a refurb. Leisure facilities very good, changing area needs an uplift. Breakfast good with plenty of options and friendly staff. Had dinner one night in the bar and it was ok. Now the real downside...if you want a nights sleep ask for a room well down a corridor. Never been in a hotel with so much noise and so many doors that bang right through the night to 5am! - inconsiderate patrons and the hotel infrastructure should be better