Check in was good, greeted by bell hop/doorman
Room give a 5/10... no carpet in bedroom and carpet in hall way was old and stained in spots.
Was not able to get wifi in the room, only accessible in lobby
view from room was fantastic! Overlooked the ocean
bedding clean and towel service was excellent
Was not able to adjust the AC in the room ..temp remained the same, despite my turning the AC off...it never went off ..Called for a blanket, which never came.
When calling from room for service, got an answering machine, that said i was next in line......NEVER GOT TO SPEAK TO A PERSON.even after holding for over five minutes. I had to go downstairs to speak to a person for assistance.
The lobby area, while clean, chairs showed signs of age with torn upholstery and chips and nicks
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