The room was clean. But the airco didn't work, the room was quite warm and the wi-fi didnt work quite well either. At check-in instead of parking costs, the room costs were paid (again) because a mistake at the desk. Can happen, but overal it was a poor experience.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.ย. 2023
อื่นๆ
0 รีวิว
1.0/5
โพสต์เมื่อ 9 ก.ย. 2023
We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.
แปล
Lisa
เข้าพักเมื่อ ส.ค. 2023
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 ส.ค. 2023
Staff were always friendly and helpful, everything looked brand new and kept well. We were in a family room with bunk beds, the beds were comfortable and I loved the bunk. Rooms had A/C and a small table, comfortable bedding. The lobby was a nice place to hang out in the evenings. Rooms were quiet, couldn’t hear other guests. There is a bakery/coffee shop and small market store a short walk away, lots of transit near by.
แปล
Kaylene
เข้าพักเมื่อ ส.ค. 2023
อื่นๆ
3.0/5
โพสต์เมื่อ 2 ส.ค. 2023
Large contingent booked most of hotel but then they were not happy when we mingled in the common areas. Kept dining room closed after breakfast and then got angry when people gathered in lounge areas. People forced to eat in rooms and then staff got angry they ate in rooms. Some staff were great but others very grumpy and unhelpful.
แปล
Lutz
เข้าพักเมื่อ ก.ค. 2023
ทำงาน
4.0/5
ดีมาก
โพสต์เมื่อ 25 ก.ค. 2023
Clean, quiet and comfortable place for spending your night after an exhausting working day. Good price / performance ratio.
แปล
Julia
เข้าพักเมื่อ มิ.ย. 2023
เพื่อน
2.0/5
โพสต์เมื่อ 16 มิ.ย. 2023
the beds were not of standard size. Instead, they resembled toddler/junior beds with miniature duvets. This aspect of the accommodation was truly disheartening. 200 euro per night for that!!! As an adult traveler, I expected a more comfortable and spacious sleeping arrangement. It felt quite cramped and inadequate for a good night's rest. I found it difficult to get comfortable, and the small duvets provided little coverage, leaving me feeling exposed and chilly throughout the night.