When we first arrived the counter attendant did not have our reservations. I had to call Trip to get it straightened up. It was finally done but it took an extra 30 minutes.
Please don’t make the mistake I made and read the reviews before booking. Is the place a complete dump…no…but most of the reviews are accurate regarding cleanliness and upkeep of the property. My family and I were there for six nights and housekeeping never came the entire stay. The room we had (104) had a musty smell as soon as we walked in the room and it was like the room needed a dehumidifier because it always felt moist in the room. Chair in room was covered with animal hair and looked like animal badly chewed up legs to chair. Place needs pest control for ants, spiders and other insects as I always saw (no bedbugs to report). Side door to building would not open with key and we were told their system was not working properly. Also, pool is closed just like all the other reviews say. As far as staff they seemed friendly but not sure what they did because there were a ton of them there but never had our room cleaned. Breakfast was better than what most are reporting and never had an issue finding what we wanted to eat. I would rate this hotel equivalent to a Super 8, but definitely not to the standards of a Marriott Hotel.
From the outside, it may look like a rundown hotel, but it was a Drury Hotel and so it has good bones. Heritage made it more personable by adding cute fall decor around the hotel, clean rooms, comfy beds, free breakfast and parking and lovely staff. It was a convenient location and the price was very reasonable.
Overall, no real complaints. For the price, I'd have expected a bit more in terms of room size or amenities. With Pear Tree being the ”cheaper” Drury Inn, I'd expect to pay less. That being said, it was a satisfactory experience with clean rooms, friendly staff, and a lovely pool. We will miss our rope bubbles.
ทําเลที่ตั้งดี 20 นาทีจากตัวเมือง St. Louis ล็อบบี้สวยและสะอาดมาก สระว่ายน้ําสวยแต่คงอยู่ห่างจากอ่างน้ําร้อนเพราะดูเหมือนจะมีชั้นของผิวตายลอยอยู่ด้านบน ตัวห้องพักสวยและสะอาดมากจริงๆ เป็นการพักที่ดีมากสําหรับครอบครัวหรือเดี่ยวหนีไปห้องพักดูเหมือนในรูปเลย