I've rarely stayed at Hyatt Hotels but I'm glad I did this time because it was a real treat. The rooms were well thought out, practical and yet stylish and clean. The staff was super friendly and went out of their way for me. And the breakfast was amazing. I've never had any hotel breakfast come close.
Recent surgery scheduled for the University of Kansas Health System at 10730 Nall Avenue. I wanted my husband to have a comfortable, clean and easily accessible place to sleep, and that provided a hot breakfast buffet every morning. He stayed at this hotel from April 16 to April 19. Because of my surgery and the number of overnight stays, we received a discount on the room. The breakfast buffet costs $9.95 p/p. My husband rated it as excellent ~ no complaints at all. Scambled eggs, fried potatoes with sausage gravy, bacon, a muffin and coffee. Many food options were available including cereals, pastries, biscuits and gravy. We were also pleasatly surprised that the hotel offers a dinner menu begining at 5pm. Price of the entrees was reasonable. The dining room tables in the bar area were clean and ports for charging electronics were on or near the tables. Check-in was quick and efficient. They had all of our information ready to go. Our room was very nice. The bed was very comfortable with lots of pillows. Everything was in working order. Lots of electrical outlets and charging outlets for our electronics. The bathroom was very clean. Shampoo, conditioner and body wash was provided in large containers on the bathtub wall. Nice water flow. I have no complaints on the room. It was very nice. We would stay here again. Location is easy access on and off from I435 which is a heavy trafficed area. My husband had only a single complaint ~ There was no TV station guide available in the room. The ”guide” on the TV remote control didn't work. We were able to find the channel for the TV guide, but it was cumbersome to use. A sheet of TV channels would have been nice to have. We have been using a competitor business for hotel stays for the past 20 years. We noticed that the quality, cleanliness and customer service has declined in the competitors hotel offereings. IHG has definintely won my future business. This was a great experience for us.
Great hotel for my extended stay. Everything was clean and appeared new. Housekeeping did a fantastic job. Front desk was friendly and helpful. The room was perfect size with a full kitchen including plates, pots, silverware, and more. The bed was comfortable and shower perfect. There was a free breakfast every morning of cereal, oatmeal, yogurt, eggs, waffles, and more. On Monday to Wednesday there was a happy hour time with wine and beer. Snacks like egg-rolls or chips. There was a woman named Karen that took care of this happy hour who was just delightful and kind. There is a free laundry room, indoor pool, gym and more. Great location for visiting the area.