The hotel is new and the room was immaculate which was nice ! The breakfast although minimal in terms of options was sufficient. The hotel was busy and seemed to be a hit with families and children. We didn’t try out the pool but it was busy. The check in was ok however it was apparent that the hotel is short staffed. The employee checking us in was diverted multiple times to answer the phone, provide towels to another patron etc. The employee was busy and I felt bad for him. It wasn’t a cheerful welcome. I don’t blame the employee and certainly hope the management realizes its impact. I will not return to this hotel for this reason however it’s a good option for most. Parking is free which is a perk in this area and the hotel was quiet while we slept which was wonderful!
It’s a mid-range hotel with no surprises: clean, with rather comfortable standard rooms, a bit noisy (air conditioning central system very noisy), with an average but decent breakfast. All in all, an average hotel of that category. What makes the stay pleasant are the people: each and every member of the staff were really friendly, and that makes a difference. Thank you!
Great surrounding businesses suck as Makenna’s coffee! Location was perfect for us because we have a big family and we were very close to our relatives home. My experience overall was fine. The staff is extremely cold, when you ask them questions they do seems very bothered. Unfortunately on my trip, a family members necklace was left behind in the room, and when we called to ask if they could go to the room (same day we checked out) the lady’s response was “ it’s already been cleaned and your necklace is likely in the vacuum cleaner already, sorry I can’t help you” What a mean and nasty way to respond. I was highly disappointed in her lack of interest in even TRYING to help. Other than the disengaged staff and lack of knowledge when trying to get a room away from the elevators and ice machine but getting a room next to elevator. It’s fine.
Pros: Clean room, nice housekeeping staff. Coffee ( a medium dark roast would be my suggestion, better balanced against the provided dark roast) and microwave in the lobby. Walmart, Starbucks, Walgreens, restaurants and grocery stores all nearby/ walking distance. Cons: $20 for early check in.People are residing there long-term and some; they're quite unsavory. Room doors open, ppl hanging outside the doors, shoes stacked outside the door along with trash which the groundskeepers do try to keep up. Dogs barking as well as dog poop in the rocks that you will cross over between your car and the room. The Wi-Fi was broken during this visit. The ice machine was broken and it's upstairs so if you're disabled you're out of luck. There was a spider in the room as shown in the photos. My suggestion as I will do would be to stay at another nearby motel 6 such as Simi Valley or Camarillo- much better environment much better and functioning amenities.